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  • SSG25 Matt Dennis (Article 15/05/2026)

    UCISA SSG25 Conference – Personal Reflections

    As a Service Delivery Manager, attending the UCISA SSG25 Conference in Liverpool from 3-4 July 2025 was an incredibly enriching experience. The theme, 'Getting Better All the Time: ...

  • SSG25 Natalia Sullivan (Article 15/05/2026)

    I recently attended the UCISA SSG25 conference in Liverpool, a conference I was most excited to attend as it was my first IT related conference since beginning my career in the industry. 

    I was looking forward to the chance to netwo...

  • SSG25 Hassan Ghani (Article 15/05/2026)

    My First UCISA SSG: Through My Eyes 

    I’m Hassan Ghani, Head of Operations at Buckinghamshire New University. I’m 5’6, rectangular glasses, have a ducktail beard and, as I sit down to try and figure out how to write abo...

  • SSG25 Lindsey Barry (Article 15/05/2026)

    It had been quite some time since I last attended a UCISA conference, and I’ll admit—I was a little apprehensive. I often struggle with imposter syndrome, so I fully expected to feel out of place, convinced that everyone there would se...

  • SSG25 Erin Niven (Article 15/05/2026)

    SSG25: Stepping into My First Conference 

    Attending the SSG25 Conference in Liverpool was something I had been looking forward to. This was the first conference I had ever attended, and I approached it with equal measures of exciteme...

  • SSG25 Sam Moss (Article 15/05/2026)

    SSG25 PlusOne Submission 

    Sam Moss 
    Support Team Leader, Leeds Beckett University 

    SSG25: “Getting Better All the Time” was a fitting theme for my first UCISA conference. I’ve been...

  • SSG25 David Roberts (Article 15/05/2026)

    SSG25 – A Surprising First Experience, and a Memorable One 


    I hadn’t planned on attending SSG25, so when I received a surprise plus-one invitation, I was genuinely delighted. It was not only my first time at a UCISA e...

  • SSG25 Patrick Montague (Article 15/05/2026)

    SSG PlusOne Blog 

    “Hey Jude” That’s one of my favourite songs and seeing a 1968 single as a prize on the table was the perfect way to start SSG25. The event kicked off with “She Loves You” and I was on t...

  • SSG25 P Hamilton (Article 15/05/2026)

    What was I looking forward to about SSG25?  

    Attending an IT conference was an opportunity to immerse myself in the latest innovations, trends, and best practices shaping the future of technology and service improvement. As a Service...

  • SSG25 Jack Dix Davies (Article 15/05/2026)

    Attending UCISA SSG2025 in Liverpool was a fun, inspiring, and energising experience. The conference brought together peers from across the UK higher education sector, including colleagues from LSE. It provided a fantastic opportunity to reconnect...

  • Web Services Community Day (Event 09/07/2026)

    The UCISA Web Services Community is hosting an in-person Community Day on Thursday 9th July 2026, bringing together professionals involved in the development, delivery, and management of Web Services from across the sector.

    For more i...

  • Reference Models to Real Engagement (Event 09/06/2026)

    This follow‑up session for UCISA corporate members builds on our previous introduction to the Higher Education Reference Models (HERM), offering a practical refresher and a deeper look at how the models are now being used to support more meaningful e...

  • Beyond Compliance (Event 01/10/2026)

    Queen Mary University of London’s ISO/IEC 27001:2022 implementation demonstrates how a large, complex institution can successfully embed information security at scale. As a Russell Group university, QMUL has set an ambitious goal to achieve cer...

  • UCISA27 (Event 17/03/2027)

    Save the date for the UCISA27 Leadership Summit.

    Celebrate innovation and excellence at our flagship Conference and the UCISA Awards!

  • BRM Community Day 2026 (Event 08/09/2026)

    The UCISA BRM (Business Relationship Management) Community Day returns on Tuesday 8th September, bringing together IT and strategic engagement professionals from across the sector for a day of connecting, sharing and collaboration.

    For more...

  • Green by default (Event 19/05/2026)

    The W3C Web Sustainability Guidelines (WSG) are an actionable, evidence-based framework for designing and developing digital services that are better for people and the planet. Covering UX, web development, hosting, and business strategy, they offer ...

  • Students views of Generative AI (Event 11/09/2026)

    Join WanTing Wu, UX Specialist at the University of Glasgow for a session exploring students’ experiences with Generative AI (GenAI) tools in learning at the University of Glasgow.

    Through interviews and focus groups, the project inve...

  • Cyber Security Education for Students (Event 23/06/2026)

    As cyber threats continue to evolve, institutions are rethinking how to deliver engaging, impactful, and future focused education that prepares students to navigate an increasingly complex digital landscape.

    The UCISA Security Community inv...

  • What Digital Cleanup Day Means for Our Institutions (Article 24/04/2026)

     

    Digital Cleanup Day in March is a timely reminder that sustainability does not stop at physical assets. It extends deep into our digital behaviours, systems, and habits. While paper reduction and energy efficient buildings are visibl...

  • Neurodiversity FAQs (Article 21/04/2026)

    These FAQs has been created to make sure ...