Mapping Library Search in the Age of AI
About the Event
This session explores how the University of Oxford's Bodleian Libraries and UX Centre of Excellence are collaborating with students, including those with accessibility needs, and third-party suppliers to understand current search and discovery journeys.
Through this work, we're building a foundation for collaboration on future AI-enabled library services while developing reusable user journey mapping methods and templates for teams across the University.
We'll share practical lessons on collaborative research and inclusive design.
