Day 1 - plenary abstracts Tuesday 21 March


Plenary abstracts


Reasons to be cheerful
Karen Stanton, Vice-Chancellor, Solent University

Join Karen Stanton, Vice-Chancellor at Solent University, for this keynote session focusing on the positives IT Leaders can look forward to in the near and distant future. With attitudes in the sector often straying somewhere south of positive, it’s time to consider how the role of IT Leaders will change as the importance of technology grows in shaping strategy will .

There will be the opportunity for some real-time audience participation, as delegates collectively identify the challenges they face and the ways in which they can overcome these.


Driving transformational Higher Education through automation and Total Experience technology
Dave Wright, Chief Innovation Officer, ServiceNow add Anthony Stephens, Associate Director Digital Strategy, Salford University

As the technology landscape grows more complex, the need for platforms that cater for large scale change are essential for educational management. Recent events have shown a need for hybrid and digital learning, plus automation of back-office processes and systems to provide a revolutionary student and employee experience. Delivering a cohesive Enterprise Service Management(ESM) that's easy to adopt, monitor, and use is now crucial to Educational institutions.

Hear from Salford University how they use ServiceNow. ServiceNow's Global CTO Dave Wright will also explain how the platform drives change for their global Education customer base.


UCL Invites you to an Agile Experiment
Andy Smith, Interim Vice President Operations and CIO and Sophie Harrison, Director of Agile Product Delivery, University College London

As we begin 2023 Universities and their CIOs face a myriad of challenges challenges from: dealing with the reduction in the real value of student fees; creating student experience from a gordian knot of process and systems complexity; delivering meaningful change despite byzantine governance and finance arrangements; and coping with all the operational pressures caused by years of underinvestment. Unfortunately, we can’t offer a solution to all of these problems, but to stand a chance we need to be more strategic, more iterative and more joined-up in our response. The CIO and digital teams play a critical role as a catalyst, an innovator and as the glue that draws together the different change activities. We have been trying to fulfil this ambition at UCL harnessing a scaled agile approach and we wanted to share this with you – not because we think we have got it perfectly right, but because of the potential we see. We invite you to join our agile movement and deliver more value for our universities. To demonstrate this potential we are running an Agile planning event later in the spring and invite to attend.