Booking Open


29 November 2023

30 November 2023

1 December 2023

Book Before

27 October 2023


The Eastside Rooms, Birmingham

About the Event

CISG-PCMG23 - Out with the old and in with the new

Following on from a successful return to the annual Corporate Information Systems and Project and Change Management Groups face to face conference, we look forward to welcoming you to Birmingham for CISG-PCMG23.

Universities and Colleges continue to be inundated with changes and ‘advances’ in technology and business processes, but how are we as individual institutions dealing with these changes? The conference this year will explore this theme, through the experience of industry professionals and colleagues from across the sector. Change is good and necessary, but we must not ‘throw the baby out with the bathwater’.

In adopting change, we need to remember what has worked well in the past and carry that best practice forward, but also, we must adapt to take advantage of emerging technology and infrastructure if we are to meet user expectations, improve productivity, resilience, and security, and grow our overall capability.

Cultural change in relation to integrating new software and business process can be disruptive and not only to our stakeholders, but also to our IT staff who build, maintain, and evolve our technology landscape. Staff capability is important; as we adopt new technologies and associated support models, we have a duty to ensure that our staff have the capabilities that they require to carry out these new roles.

Institutions traditionally have a gradual process of moving from legacy systems to new systems and software. However, areas such as cloud, AI, machine learning, systems, and process integration (to name but a few) are advancing faster than our ability to adopt them effectively.

Some institutions are re-evaluating core systems, looking at the role of ERP and CRM and the impact that may have on productivity and budgets. Cybersecurity is a key concern across the sector, with system and data security a key priority.

The conference this year will have a mix of traditional presentations, university showcases and updates from the sector. There will also be opportunities for networking with your peers across the UCISA community, as well as the chance to engage with our suppliers as they support us on our journey of ‘Out with the old and in with the new’.


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Andy Smith

Interim Vice President Operations and CIO

University College London

Sophie Harrison woman with long hair smiling

Sophie Harrison

Director of Agile Product Delivery

University College London

Debbie Hall

Head of Digital Delivery

University of Huddersfield

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Steve Britton

Head of IT

Kingston University London

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Leo Hanna

Executive Vice President


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Matthew Sherlock

Director of Product Strategy


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Michelle McGaughey

Business Services Team Leade

Queen’s University Belfast

More Info

Michelle McGaughey moved to the Digital Transformation Team earlier this year to take up the role of Digital Transformation Architect, just in time to bring her Dynamics 365 experience to Clearing at Queen’s. Michelle is also project lead for the new Application Management System currently under development.

Vicky Gosling

Vicky Gosling

Director of Digital Experience

Falmouth University

More Info

Vicky Gosling maintains standards, drives enhancement and supports innovation and transformation across the areas of digital learning and teaching and pedagogy, business services and data management. Her role is to ensure that the digital experience of Falmouth students, staff and other stakeholders supports best practices in user experience and user interface design. She also manages the digital portfolio of projects/programmes designed to deliver transformation in line with the university's strategies. As a champion of the One Falmouth digital approach, she is responsible for the delivery of centralised and integrated development, support and training across all the university's digital platforms. She joined Falmouth in 2016 from Bournemouth University where she managed a variety of digital transformation projects with a focus on user experience design, business process redesign and business efficiencies.

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Polly Nelson

Digital Experience Project Manager

Falmouth University

More Info

Polly delivers digital transformation projects that support Falmouth’s strategy; with a focus on delivering, managing, and embedding digital change. She joined Falmouth in 2019 after a self-employed career in the software industry delivering digital solutions to a wide variety of public and private organisations.

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Jessica Nelson

Graduate Analyst Programmer

More Info

Jessica Nelson is a Graduate Analyst Programmer at Queen’s University Belfast.  Following her time as a placement student, she was inspired to join the team permanently.  A key developer on re-imagining Clearing at the university, she used tools such as Dynamics 365 and Microsoft Power platform to develop the solution.

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Seth Green

Digital, Data and Technology Director

University of East Anglia

More Info

Sean in an experienced Digital, Data and Technology Director having worked in Financial Services, the NHS, Housing, Police, Local Government and now Higher Education. Leading large teams and significant digital transformations.

In his current role he leads the Digital and Data Technology Services for the University of East Anglia where he has worked for almost 18 months.

Event Schedule



Exhibitor briefing


Exhibition opens


Registration opens


Network and orientation



in the Exhibition

Welcome and introductions


Opening keynote

Professor Paul Bartholomew , VC, University of Ulster

Primary sponsor session


What the don't tell you before you take the job to deliver change

Sean Green, Director of Digital and Change, UEA


in the Exhibition

Plenary session 2


Plenary session 3


Close of Day 1


Networking drinks

in the Exhibition

Drinks reception





Open of Day 2


Plenary session 4


Travel time


Partner showcases

  • Infuse
    Learn how Southampton Solent University delivered a challenging transformation programme on time and on budget
    Aaron Tyler, Project Manager, Southampton Solent University
  • TechnologyOne
    How to apply technology as an enabler of your institution and your students’ success, using lessons learned from TechnologyOne’s customers around the world.

    Leo Hanna, EVP, UK, TechnologyOne
  • Crimson
    Real-World AI Use Cases for Higher Education

    Speakers - TBC


in the Exhibition

Partner showcases

  • Avepoint
    Kingston University's journey to the Microsoft Cloud
    Steve Britton, Head of IT, Kingston University and Steve Smith, VP of MaivenPoint, AvePoint
  • Clarivate
    Everything, Everywhere, all at once - Connecting for Student Success
    Rupert Frankum, Digital Experience and Platforms Manager, Plymouth University and Matthew Sherlock - Director of Product Strategy, CampusM
  • Courseloop
    Why universities are increasingly seeing curriculum management as the foundation of agility, transformation and long-term success
    Speaker - TBC
  • Tribal
    The Power of Change - Turn Disruption into Innovation
    Matthew Avery, Sales Manager HE and Oliver Mussett, Account Director, Tribal Group and Institutional speaker - TBC

Travel time


Plenary session 5




University Showcases


Travel time


University showcases


Travel time


Embracing organisational change in Digital Transformation

Rachael Johnson, CIO / Chris Stedham, CTO, Bath Spa University


in the Exhibition

Plenary session 7


Plenary session 8


Close of Day Two


Committee sessions


Conference dinner drinks reception


Conference dinner



Open of Day 3


Plenary session 9


Plenary session 10




Agile University – Learning and Building

Andy Smith, Interim Vice President Operations and CIO and Sophie Harrison, Director of Agile Product Delivery, University College London

Closing keynote


Close of the Conference



Other Sponsors