Frequently asked questions for exhibitors


UCISA23 Leadership Conference Exhibitor FAQ’S



Full details of the exhibition can be found within the exhibitor handbook and booking pack


Where and when is the Exhibition

The UCISA23 Exhibition will be held in Hall 2A Hall at the ACC Liverpool. Access to Hall 2A will be via .

  • The Conference sessions takes place from Tuesday 21st March – Thursday 23rd March 2023, with the Exhibition on the Tuesday and Wednesday only.
  • The Exhibition is open from 1000 – 1800 on Tuesday 21st March and 0900 – 1600 on Wednesday 22nd March.
  • The Conference is open from lunchtime on Tuesday 21st March until lunchtime on Thursday 23rd March.


Deadlines for information 

  • Friday 25 November 2022 – receipt of PO for 2023 membership renewal (£3,123.60 inc VAT)
  • Friday 2 December 2022 – 200-word proposal for sponsorship packages
  • Friday 20 January 2023 – exhibition Stand booking form submission
  • Friday 3 March 2023 – bookings for extra paid for Exhibitor passes
  • Friday 3 March 2023 – submission of risk assessment form to UCISA
  • Friday 3 March 2023 – submission of copy of Public Liability Insurance to UCISA
  • Friday 17 March 2023 – final date for stand payment


What is the name of the exhibition room at the ACC Liverpool?

The Exhibition will be held in Hall 2A, where the Conference delegates will take their tea, coffee and lunch breaks. There will also be a early evening drinks reception on the Tuesday within the Exhibition so please ensure your stand attendees are aware of this.

Is a stand included in the price if we are a sponsor?

No stands are not included in the sponsorship packages.

When can we set up our stand?

Set up of your exhibition stand can be from 14:00 on the day prior – Monday 20th March. Your stand must be completely set up by 09:30 on Tuesday 22nd March for opening.

Access to the Hall for stand dressing will be:

  • Monday 20th March: 1400 – 1800
  • Tuesday 21st March: 0800 – 0930

Please note that during the Exhibition there are no facilities for storage so if you require storage space, you will need to build it within your stand.

When can we breakdown our stand?

Access to the Exchange Hall for stand removal will be: Wednesday 22nd March 1600 – 2000

These times must be strictly adhered to. Early breakdown will not be allowed under any circumstances. There will be no access to the Hall on Thursday.

All items must be removed from the ACC by 2200 on Wednesday 22nd March. Anything left beyond this will be disposed of.


What is the size of my stand?

All exhibition stands are 3m wide x 2m deep. They may be booked in a multiple of this size. 

Any exhibition stands above 4m in height require sign off by a Structural Engineer. If your stand is due to be over 4m in height, please speak to the venue directly


What does my exhibition stand booking include?

Your booking with UCISA is for the exhibition space which includes the shell scheme (if requested), carpet and a basic electrical package (2x spots and 1x 8 amp socket). Please note that if you have booked ‘space only’ the electrical package and name boards are not included.

If you have booked Space Only, you will need to order your electrical package separately with Meridian.

The Exhibition pack includes all daytime refreshments for up to 2 exhibitors over the 2 days only. Names of of your exhibitors taking these free places must be emailed to by Friday 3rd March 2023.

You may book and pay for up to 3 extra exhibitor passes per 3m x 2m stand via the booking form. Extra exhibitor passes must be booked and paid for before the booking deadline of Friday 3rd March 2023. s. NB Exhibitor passes may only be used for exhibiting company staff. We do not accept delegate bookings for corporate members.


Is there storage?

There is no storage on site for exhibitors, if you require any storage you must hire additional room space or build storage facilities into stands.


Do you have any recommended suppliers for the exhibition stand?

Our recommended supplier are Hirex, Meridian and Europa – you may well have booked with them direct.

Details for these companies are here:

  • For any extra shell scheme, stand fitting please contact direct with our exhibition stand builders, Hirex.
  • For any extra electrical requirements, please contact direct with our electricians, Meridian.
  • For furniture requirements, please contact direct with Europa International.

Further details on all the suppliers together with their order forms should you need to order extra can be found in the Exhibition booking Pack.



Deliveries for UCISA23 will only be accepted from Monday 20th March 2023. Deliveries made before Monday 20th March will not be able to access the loading bay and will be turned away. All deliveries made to the venue should be clearly marked as follows:

Recipient Name
UCISA23 Leadership Conference 21st-22nd March
Hall 2A
Stand Name/Number
Loading Bay 1/2/3
ACC Liverpool
Kings Dock
Liverpool Waterfront
L3 4FP (Please note Sat Nav Postcode L3 4BX)

Trolleys are not readily available at the venue therefore recipients of deliveries must ensure they can transport items from the loading bay to the appropriate location. 


Where is the floor plan?

The floorplan is here 


Who else is exhibiting?

A list of confirmed exhibitors is here


Does the exhibition booking include accommodation?

No the exhibition package does not include accommodation.

A small number of bedrooms are being held at Crowne Plaza Liverpool City Centre for exhibitors, at a rate of £135BB per room per night inclusive of tax and full use of their leisure facilities. It is approximately a 15 minute walk from the ACC. These bedrooms can be booked through the hotel directly


Can exhibitors join the dinners?

Yes, exhibitors are welcome to join the two dinners, these need to be booked and paid for separately via the main event page.

The first night dinner on Tuesday 21st March this will be an informal dinner.  The second night dinner on Wednesday 22nd March is a gala dinner, black tie optional, we will be hosting the UCISA awards ceremony at this dinner.


Who is the audience for UCISA23?

The event attracts around 300 senior IT staff from across 100 HE and FE institutions. As in previous years delegates will primarily be CIOs, Directors and Deputy/Assistant Directors for IT, and other senior managers with responsibility for either the whole or large parts of the Information Service delivery in their institutions.

You will appreciate that the services they oversee are extensive and will include network and telephony, business systems, virtual learning environments, all aspects of student computing, teaching & learning technologies, eLearning, communication & collaboration suites, portals, service desks and statutory and legislative requirements to name but a few! They will play a major role in their institution’s strategy and will have procurement and purchasing responsibilities.


Is there WiFi and/or a hardwired connection?

Wireless Internet access is included in the exhibitor package for email, browsing only. If you plan to use large amounts of bandwidth, please order a fixed line from the ACC, detail available in the at back of the UCISA23 Exhibition Booking pack.

Rogue base stations are strictly prohibited and will be shut down immediately


Is there parking?

There are 1450 parking spaces available in the on-site Kings Dock Car Park, with accessible bays and electric charging points on every floor. Tariffs are as follows:

  • Up to 5 hours - £8.00
  • Up to 9 hours - £12.00
  • Up to 24 hours - £18.00
  • Up to 2 days - £36.00
  • Up to 3 days - £54.00
  • Up to 4 days - £72.00