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Social Media Toolkit: a practical guide to achieving benefits and managing risks


Publication name:Social Media Toolkit: a practical guide to achieving benefits and managing risks
Author: UCISA
Created: 10 December 2015
Categories: Best Practice Guide

Description:

This Toolkit stems from growing interest in the use of social media within the UCISA community. With institutional stakeholders looking increasingly to their information services departments for support in this area, our members sought a reference guide to help them answer a range of questions on related topics. More than that, however, they were seeking practical, contextual examples of use that would inspire others within their institution to take advantage of the affordances of a set of tools that offer new forms of engagement and ways to enhance many aspects of everyday business practice

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