19 October 2017
online: 1400 - 1500
The presentation was given by Gill Kent & Nick Crane who are both Senior Business Analysts, based at Cardiff University.
At Cardiff University they have taken up the challenge to modernise the Student Digital experience. They have been working to create a central place for students to access all the services they need during their time with us at Cardiff University.
They have combined Agile business analysis and traditional requirements gathering techniques with a strong focus on user research to create a digital landscape that works for students and enhances their time at Cardiff.
Computer Science Masters students have been given the Student Digital project as the topic for their group project. The outputs of their efforts have then informed the real Student Digital development.
They have run student workshops and pop up sessions around the campus to collect student views. Use of wireframe prototype screens and iterative requirements gathering has enabled them design a system with the students that works for them and enhances their time at Cardiff University.
Take-aways from the presentation
- How to work collaboratively with your customers, using their input to create a product that they can own
- How building prototypes enables you to understand what works for users and delivers business benefits. Feeding this collaborative learning back into subsequent iterations adds value. This allows you to address any risks early and maximise business benefits
- How Agile story mapping combined with business focus of the service oriented architecture can give you a good visual map of user journeys which results in a product that will work for your customers