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Advice and Best Practice

Out of hours survey

The UCISA Networking Group carried out a survey in 2015 on the provision and coverage of out of hours support in UK higher education institutions. The survey sought to identify the prevalence of different support models and any issues institutions were experiencing in establishing out of hours arrangements. The results of the survey may be used as a guide for institutions contemplating introducing an out of hours service.

Secure Network Management

The UCISA Secure Network Management Best Practice Guide provides content for a variety of audiences:

  • an IT Director may want to check their networking strategy against the headline topics outlined in the Summary and recommendations chapter;
  • a Network Manager may want to ensure they have controls in place to mitigate the threats outlined through the document;
  • colleagues in estates or facilitates management may want to familiarise themselves with the Internet of Things , Building Management and Systems and  Industrial Control Systems/ Supervisory Control and Data Acquisition Systems content;
  • and staff with an information security role may use this publication when evaluating technical security controls for their organisation’s network.

There is also a spreadsheet available to help you to think about how your own institution is doing against the recommendations made in the publication

Model Copyright Infringement Notices [Updated February 2014]

The UCISA-NG group in collaboration with Andrew Cormack at Janet have updated guidelines for dealing with Standard Copyright Infringement Notices as a helpful start if you find one in your inbox from Janet. The new version includes advice regarding eduroam visitor infringement.

Top 10 Considerations for Structured Cabling

Following the very successful UCISA IT Working with Estates event held in February 2012, there was a significant amount of member feedback encouraging further activities around cabling standards based on the presentation from Lee Funnell of Siemon. The UCISA-NG group in collaboration with UCISA Corporate Members Siemon have produced a top 10 considerations for structured cabling document for the community. We hope this is useful and would very much welcome your feedback and any further areas of interest.

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