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Speaker abstracts and profiles

Ian Anderson
Understanding IT Services using Enterprise Architecture
As the business model for universities becomes increasingly diverse the modern ITS department is being required to ensure that the relationship between the IT delivery and the S delivery is understood.  The key is identifying and understanding what elements make up IT services, potentially through the use of Enterprise Architecture.

Ian Anderson has worked for Coventry University for 25 years.  Currently, he works within the PMU as Lead Business Analyst and Project Manager.  His professional qualifications include PRINCE 2, ITIL and is a Six Sigma Master Black Belt.  For 6 years he chaired the National Education eCommerce User Group.

ian anderson

Richard Clayton
You can Kanban
Expect more of your Application Services teams!  Expect transparency.  Expect consistent practises driven by governance. E xpect predictable development delivery informed by metrics.  Expect short shrift when you impose these expectations?  This session will cover enablers such as agile Kanban and structure which may help your IT teams embrace these expectations.

Being a Service Owner for HR, Payroll, Student Systems and Business Intelligence has provided ample opportunity to hone service level management skills (and occasional crisis management skills!). Richard love nothing more than trimming the fat to make lean processes, followed by chewing the fat to talk to anyone who will listen about those processes!

richard clayton
Ian Dunn
The Student Experience – the importance of corporate data in understanding where next
This presentation is aimed at framing the current discussions regarding the Teaching Excellence Framework, the Higher Education League Tables and how any of them and the data that drives them, have impact on the real and lived experience of students.

Ian will contend that simple measures that represent some form of proxy for the student experience are often just as valuable as fully researched data.  So let’s just get on with it!

Ian has responsibility for the University Group Education strategy and Student Experience at Coventry University.  Ian has worked for over 20 years at Coventry as a Lecturer, Senior Lecturer, Associate Dean and Acting Dean of the Faculty of Engineering and Computing before taking up the role of Pro-Vice Chancellor in 2010, then Deputy Vice Chancellor in 2013.

ian dunn

Dave Fleming
Unblocking the pipes ‒ adapting sales pipeline management tools and techniques to a university context
The IT Business Partner Team at Plymouth has faced a range of challenges – in particular to:

  • Build stakeholder relationships
  • Establish a prioritised change pipeline
  • Share processes with other IT teams

This presentation will focus on the skills, techniques and tools used and give an honest appraisal of both progress and remaining issues.

David has worked in IT at Plymouth University for over 20 years in a number of roles.  Most recently he has been one of a small team of Business Partners set up to reframe the relationship of the IT function with stakeholders across the University.

dave fleming
Louise Macdonald
Next Gen? Now Gen!
Louise will be exploring the world of young learners and technology – the opportunities for student engagement, the challenges young learners face and how those who lead in IT services could be at the forefront of transforming vital services via co-production

Louise Macdonald OBE, CEO of Young Scot, the award winning youth information and citizenship charity. Working in cross sector partnership, and with over 600k members, Young Scot supports young people aged 11-26 to make informed decisions and choices, connecting them to their communities. Louise is on the Board of ACOSVO, the Scottish Parliament Futures Forum and IoD Scotland. @Louisemac
Louise Macdonald
David Meade
Mind your business
In this fun and interactive seminar, BBC's David Meade will take attendees through an energetic session that promises to engage and inspire. Drawing from a range of top level management research, David will show how some very simple techniques can be used in the workplace (or indeed at home!) to improve sales, persuasion, decision making, communication, motivation, and problem solving. At the end of the session, delegates will leave with a sound toolkit that they can use to improve their own productivity, effectiveness, and efficiency. David has also promised that there may be a little mindreading in the mix!

David is a researcher and lecturer in international business with one of Irelands leading universities, whose personal interests have always focused on aspects of popular psychology, consumer behaviour, and choice. By combining these professional and personal passions with his love of the performance of mentalism, David has become a sought after speaker with a reputation for an innovative style that forces audiences to think critically about the challenges around them.
david meade

Simon Price
Challenges of sustainable Research Data Management
Meeting the research data storage, sharing and curation demands of funders presents considerable challenges to researchers and their institutions.  In this presentation we will review some promising approaches to sustainable Research Data Management and look ahead to emerging challenges posed by big data, resource sharing, software citation and REF 2020.

Simon has led a wide range of academic IT projects and services at Bristol over the last two decades, including strategic institutional projects like the data.bris Research Data Service, IT Services R&D, ILRT, the Learning Technology Support Service, as well as BOS (Bristol Online Surveys) and numerous software development projects.

simon price

Toby Price
The Information Hub – what’s possible right now with data modelling and collection
Institutions spend excessive time collecting, transforming and optimising data for internal and external use.  Inspired by work at Imperial College and funded by Jisc and 5 institutions, we have demonstrated what might be possible in a short timeframe.  I will discuss what we achieved and where we could go next.

Toby is an independent consultant and has worked within the sector for many years, most recently managing the Jisc Information Hub project and working with SUMS Consulting.  He is part of the UCISA Enterprise Architecture Forum and regularly speaks at conferences about Enterprise Architecture, Analytics and occasionally Oracle.

toby price
David Sweeney
HE and Research: What are the new challenges
How can universities respond to the new political, social and economic challenges governments across the UK?  Some drivers remain the same ‒ efficiency for example ‒ but new responses are required.  Other drivers ‒ devolution for example ‒ are becoming a priority.  The closeness of universities to government is a focus in all parts of the country with increasing engagement of universities across many government departments.  This talk will look at the landscape, the drivers for change and the potential university response to today's challenges.
David Sweeney is Director (Research, Education and Knowledge Exchange). In this role he is responsible for research policy and funding (including the Research Excellence Framework), knowledge exchange and health policy.  He is also responsible for the Catalyst Fund, the UK Research Partnership Investment Fund, and HEFCE’s international engagement.  

A statistician, David worked at two BBSRC research institutes, developing mathematical models of plant growth before moving into senior management in the IT area, becoming Director of Information Services at Royal Holloway, University of London, and serving in a national role as Chair of UCISA.  He became Vice-Principal (Communications, Enterprise and Research) in 2004, responsible for research strategy, the 2008 RAE submission and for developing Royal Holloway's research-led commercial and consultancy activities, knowledge transfer and development programme.  He joined HEFCE in 2008 as Director (Research, Innovation and Skills).

David Sweeney

Simon Whittemore
Jisc Prospect to Alumnus (P2A): improving the student experience through digital services and systemic efficiencies.
This Jisc co-design challenge is developing a range of digital services and solutions for higher and further educations institutions across the UK, to enable institutions to focus on the student journey and delivering a high quality student experience.  This talk will outline key developments in Prospect to Alumnus as well as other co-design challenges.


Simon is Head of Change Programmes – Enterprise at Jisc, and has spent the last 12 years helping higher and further education institutions develop their capabilities in enterprise and external engagement, especially through the innovative use of digital technologies.  He previously worked for HEFCE, in international management consultancy and IT services.

simon whittemore
Steve Yorkstone
Universities ‒ let’s make them better
Our universities are described as miraculous and world class.  We transform the experience of our individual students, partners, businesses and beyond. P aradoxically, we face huge challenges internally and externally.  What have colleagues done to overcome these challenges and improve how their universities work?  And what can we all learn from this?

Steve, based in Information Services, supports continuous improvement across Edinburgh Napier University.  He is an experienced lean coach, has supported a number of universities applying lean, and is on the editorial board member for Lean Management Journal.  He chairs The Lean HE Hub, the international organisation for lean in universities.

Steve Yorkstone
Andy Youell
The changing information landscape
Since Andy’s session at CISG14 much has happened on the journey to redesign the information landscape.  In this session Andy will talk about the work HEDIIP has done to create a vision for the future information landscape and set out where the journey will take us next; governance, capabilities, standardisation and the HESA Data Futures programme.

Andy Youell has been working in HE data for nearly a quarter of a century.  He ran the first HEFCE HESES exercise in 1992, was the architect of the HESA data quality process and is the A in JACS.  He was appointed Director of HEDIIP in 2013, and given the daunting task of redesigning the HE information landscape.

andy youell
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