Service desks and service management

Booking Open


16 June 2021

Book Before

16 June 2021

Online 13:00 – 15:30

MS Teams

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About the Event

Service desk and service management

Education attitudes to IT are transitioning from a subordinate relationship to one where the value that is added by us can be seen.  Many IT organisations are adopting more and more service management principles.  This session will explore how service management can help you, even if you are a resources starved FE IT department.


black and white drawing to represent a person

Jaswant Singh

Service Desk Supervisor

University of Greenwich

Event Schedule




Details to follow shortly