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Institutional showcases

1500 –1530


Digital Transformation at The Royal College of Art - enabling creativity and innovation with order and structure                                   

Emma Bayne, Head of Digital Delivery and Amanda Spencer, Director of ILTS at Royal College of Art

RCA is undertaking a programme of digital transformation to enable us to support ambitious growth in student numbers, to provide an excellent student and staff experience and continue to support a creative, flexible and collaborative environment. InfoRCA, our digital programme, will see us implement a Student Information System, Timetabling system, Intranet, Document Management solution, VLE and Image Library. We will do this within an ambitious 2 year timeframe along with all the supporting cultural change that is so key to success. Halfway through the project, we’d like to share our experiences so far and discuss the challenges ahead. 


Embedding Wikipedia in the Curriculum: Digital Transformation and Data

Ewan McAndrew, Wikimedian in Residence at Edinburgh University

How is your institution demonstrating its commitment to:

  • developing digital skills?
  • developing information and data literacy?
  • developing open education resources?
  • addressing gender inequality?
  • open Knowledge?
  • Open Science?
  • Public Engagement with research and collections?

This presentation will outline the ROI in hosting a Wikimedian and why you can't afford not to.


Wikimedian in Residence at the University of Edinburgh since January 2016 supporting the university’s commitment to sharing Open Knowledge and developing information literacy and digital skills. Prior to this, Ewan worked as an English and Media teacher in the Far East (Japan, Singapore and South Korea) and in Scotland.

Cyber defence in the higher education sector                     

Alan Hill, Chief Information and Digital Officer at Exeter University

There is an increasing visibility of cyber attacks on the sector. However, that which is not visible may cost us the most in financial and reputational terms. This presentation considers the current evidence of threats and how they might develop, whilst considering the technology that is available and affordable to use. No matter how much is invested, something will always go wrong, so looking at the response and recovery is more important than ever. Alan was previously head of the UK MoD’s Global Operations and Security Control Centre responsible for UK military operational networks. 

Don’t try and swim in the Data Lake
Steve Leggetter, Northumbria University

The teaching systems are starting to provide colossal amounts of data. At Northumbria, we have a clear, academically lead data strategy that involves the processing of over 5 billion pieces of data to drive student retention. We will share our lessons learned on how we’ve integrated our systems to drive value from our data.

Transforming IT teams – roles, skills and the right motivation!
Jason Oliver, Director of IT at University of Sussex
Bringing experience of building high performing IT teams into a sector where minimal staff development and legacy skill sets are rife can be challenging; but there is great talent everywhere. How do we find that talent and get it focused on achieving great outcomes whilst delivering what our customers need?

Jason Oliver joined University of Sussex from Science Museum Group late last year, where he built a sector-leading team and delivered a step-change in digital culture. Prior to that he was at Royal Opera House, where he delivered their biggest ever digital modernisation programme.
Jason has consistently been named one of CIO’s top 100, which celebrates the UK’s most transformative technology leaders and he is a Fellow of the British Computer Society.

Jason Oliver

1600 – 1630 


Arts Change: Moving an analogue, distributed University to a connected digitally enabled collaborative University

Jim Nottingham, Chief Information Officer, Helen Davies, Associate Director IT Projects & Solutions and Lise Foster, Associate Director IT Services & Operations at University of the Arts, London

When I started at the University of the Arts London (UAL) in 2014 the level of essential change was formidable, including basics such as new Wi-Fi & new Wan across all 19 sites, changing the structure and purpose of UAL IT and taking on a substantial portfolio of University wide IT change programs & projects.

The process began with University wide consultations on strategy and the management of major IT projects & programs. The session will cover what we have done to date and what we have learnt to date this includes a large portfolio of major IT programs & projects such as:

Online Chat, Website Integration, Portfolio Tools, My UAL (Mobile App), Virtual Tours, Online Forms, Digital Work Space, Online PRA, Fees & Funding, Student System replacement, Access Control, CRIS (REF submission management), Digital Archives & Collections, Data Centre Migration, Academic Enterprise System, CRM, Alumni Offer, Hourly paid staff system, Seamless sign on & personal records.


Playful Engagement as strategy in Information Services

Stephanie (Charlie) Farley, Open Educational Resource Advisor, University of Edinburgh

Playfulness, innovation, and engagement within the culture of our Information Services at The University of Edinburgh is now being embedded in a strategy to tie in with wider University information, research, and education services. We will explain why this has become important and how we are implementing this innovative approach.


Passing the Board: Surviving internal politics and winning

Darren Tysoe, CIO, Regents University London

In this workshop, you will join your peers to share your experiences, and your ideas for winning approval for your project.  How do you get past the road blocks? Who do you need to get on-side? What is the governance structure and the timing for committees?  How do you convince the Board that your project should be prioritised and not bumped down the list? Darren will take you through some of the success and lessons learned from his past and more recent experience in the hope that it will be helpful to delegates when seeking final approval for larger, institution-wide projects.

Darren was appointed as the Chief Information Officer (CIO) at Regents University, in Regents Park, central London in July 2015.  His responsibilities include oversight for IT, Management Information, and Planning.  Prior to 2015, Darren spent over 20 years working in Further Education Colleges in London and the South East/East Midlands, including both academic and professional services roles. Previous roles have included Lecturer, Senior Lecturer, Head of Key Skills, Assistant Director for e-learning, and Director of ILT. In his last role in at Havering College of Further and Higher Education, Darren had oversight for IT, Learning Resources, Media Resources, and E-Learning. Darren is the Chairman of the London Metropolitan Network (LMN) and UCISA London Group, and a member of the UCISA Leadership Council.


Applying a Blueprint to your Institutions Capabilities

David Gillard, Head of IT Development, David Gee, Development Manager and Graham Snow, Data Development Consultant, University of Hertfordshire

Where is the University of Hertfordshire with their Enterprise architecture journey? Where are they going and how do they know?  Applying a Blueprint to model your institution from strategic vision to server backups, and everything in between, incorporating the UCISA UK HE Capability Model.


Into The Cloud

Paul Westmore, Director of IT, University of Plymouth

In 2018, the University of Plymouth undertook an ambitious project of migrating the on-premise data centre including its infrastructure, platforms and software ‘Into the Cloud’. With over 250 applications, 650 servers and an aggressive timescale, the team share their experiences for other Higher Education institutions planning their own cloud migrations.

Paul has been the IT Director at the University of Plymouth for the last three years. He is originally from Plymouth but has worked around the world in sectors such as banking, retail and UK central government.

Paul Westmore
Event Information
Event: UCISA19 Leadership Conference
Date: 27 March 2019   -   29 March 2019
Venue: Edinburgh International Conference Centre
Book by:  8 March 2019
Status: open
Hashtag: #ucisa19

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