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Award for Excellence 2013 


University of Aberdeen

The winner of the 2013 Award for Excellence is the University of Aberdeen, with Robert Gordon University and North East Scotland College, for the North East of Scotland Shared Data Centre

The panel felt that the collaboration was an exemplary approach to the development and ongoing operation of shared services to the benefit of all partners which, in addition to providing immediate benefits from a more cost effective and carbon efficient data centre, provides a strong foundation for further collaboration going forward.


Middlesex University – New Ways of Working

Middlesex University’s submission focused on a number of institution wide initiatives which had, at their core, the development of a fully integrated digitisation and managed print service.

The panel were impressed by the scale of the work outlined in the submission and felt it deserving of Commended status. The panel noted that this was a significant initiative which required a cultural change within the University in addition the technical solutions being implemented. In particular, the panel considered the digital mail element of the initiative – where incoming post is scanned using barcode technology and delivered via a bespoke software package – as particularly innovative.

Other entries

University of Derby  improving organisational capability to respond to out of hours service issues

The submission considered the establishment of a specialist team to provide out of hours support for the University.

The panel recognised that the approach adopted by the University to establish a team trained across a number of technologies to be able to offer the University a contracted out of hours capability at minimal cost, offers a viable alternative to other out of hours options. It is an approach that could be adopted by other institutions considering their 24/7 service options. 

University of Edinburgh – Projects website

The focus of Edinburgh’s submission was a shared project repository which supported the effective management and delivery of projects and other change initiatives in the University.

The panel felt that there was much merit in consolidating project information and resources in a central repository and that the approach was delivering benefit to the University. The panel noted the level of interest shown in the website and encourage the University to continue to promote the benefits to a wider audience. 

Edinburgh Napier University – Support for Bring Your Own Device

Edinburgh Napier’s submission concentrated on the provision across multiple campuses of a blanket coverage wireless service to support staff, students and visitors using their own mobile devices to securely access a range of dedicated mobile services.

Managing the influx of new students with new devices is always a challenge and one all universities face. The panel recognised the value of the blended approach the University adopted to helping students and staff make use of their own devices to access university services.

Manchester Metropolitan University- Introduction of individual student timetabling

The submission from Manchester Metropolitan University considered the introduction of individual student timetabling to support enhancement of the student experience, integrated services and improved efficiency.

The panel felt that the submission highlighted the contribution effective and informed timetabling can make to the overall student experience and to improving space utilisation. The high level of interest in the project from other institutions was noted and the panel encourage the University to continue to disseminate the benefits widely.


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