The annual UCISA Award for Excellence, sponsored by Eduserv, has been won this year by University of Glamorgan. The Glamorgan submission demonstrated an innovative approach to student induction which was well-received by the student body. The initiative, GlamStart, which included gaming and interactive campus maps linked to multimedia clips, was central to their student support service and demonstrated a strong relationship to institutional strategy, understanding of costs related to benefits, elements of good project management and wide participation, continual improvement and ongoing development in response to user feedback. Finally the panel assessed that the project was transferable to other institutions and thus a worthy winner of the UCISA Award for Excellence.
Queen Margaret University presented an institution-wide case-study of the implementation of thin-client technology. What marked this submission out as excellent was that it represented a major strategic contribution to the university’s environmental aims. The clarity of the benefits, the client focus of the development process followed up by a strong community outreach programme stood out.