UCISA are looking for a Membership Engagement Manager

Come and work for UCISA

22 June 2022 - UCISA are looking for a Membership Engagement Manager

Who we are and what we do
Founded in 1992, UCISA is the member-led professional body for digital practitioners in education. We are a registered charity working on a not-for-profit basis. The work we do and the services we offer to our members is continuously developing and we are also growing as a team.

Open and inclusive, we work together to use our collective technical knowledge and digital expertise to help transform teaching, learning and research by supporting operational efficiency and an excellent student experience.

Our community collaborates, networks, and shares their inspirational thinking, practices and procedures so that we can all learn more, advance faster and be more effective. We also work closely with technology and digital service suppliers to the sector – helping them better understand the sector’s requirements so that they can deliver the solutions needed within member institutions.

The role
One of UCISA’s strategic goals is to create bridges between commercial partners, the IT professional community and wider stakeholders to meet business needs.
The Membership Engagement Manager is a new role, working closely with our CEO and diverse members. You will provide lead support for UCISA’s special interest groups (a wide variety of volunteer led groups that are university and college digital practitioners), ensuring UCISA consistently upholds its core value of being run by and for its members. You will also support our Head of Corporate Engagement and Events in liaising with our corporate members.

Key terms

  • Annual salary: £38,000-£45,000 (depending on experience)
  • Permanent and full-time. Flexible working will be considered for the right candidate Oxford based, with home and office working, with a requirement to attend our office site at Lumen House, Harwell,
  • Oxford around twice a month, plus UK travel to support UCISA member activities
  • 30 days holiday & 8 bank holidays
  • Defined Contribution scheme (6.7% employer contribution, voluntary employee contribution 0-6.7%)

Key role duties

  • Represent and champion UCISA collective voice at special interest groups, regarding sector policy foci, issues, trends and movement, with reference to UCISA’s strategic objectives
  • Work with special interest groups to enable members to share collective sector expertise, interact around common issues, identify and develop opportunities and potential areas of collaboration, such as procurement and shared services
  • Create opportunities to engage with key influencers involved in IT and Digital developments
  • Facilitate joint activity exercises and discussion around issues that impact the sector – IT governance, hybrid teaching etc
  • Manage special interest group projects such as sector tool kits and surveys
  • Project management involving the development and implementation of business processes through requirements specification, feasibility studies and detailed business modelling
  • Facilitate a strong flow of information across UCISA’s membership, leadership and governance structures
  • Administration of specialist groups, meeting scheduling, minute taking, liaising with members on progressing group actions
  • Support the Head of Corporate Members and Events to liaise with our corporate members


The skills and experience you need



Degree level or equivalent experience

Experience in a similar Higher/Further education sector role

Substantial experience of project management

Project Management qualification (eg Prince 2, PMI Certificate)

Strong record in developing and delivery innovation projects and services


A sound understanding of higher and further education sector policy, trends and horizon scanning

Experience of developing surveys and toolkits

Excellent IT skills including Microsoft applications (Word, Excel, PowerPoint and the use of online purchasing tools) are required

Knowledge of digital technologies

Excellent interpersonal and influencing skills


Excellent organisational skills and the ability to work effectively under pressure


High level communication skills, oral and written


A strong eye for detail


Please see job description and personal specification document for details of what the role involves and the person we are looking for here: Membership Engagement Manager Job Description

To apply for this role, please email your CV to: jo.cairns@sereniti.co.uk by 5pm on Friday 22 July 2022.

Interviews are scheduled to take place on either 8, 9, 10 or 11 August at Lumen House, Harwell and will include a relevant skills test/presentation. Virtual selection will be considered on candidate request.

Start date: To be agreed