The negotiator's table: An introduction to stakeholder management from a quarter century of union organising
Booking Open
About the Event
Content designers are the ultimate mediators. We sit between the business goals of the institution and the lived experience of the 'worker' (the user). To succeed, we have to stop acting like service providers and start acting like chief negotiators.
How we change our relationships with stakeholders who see us as publishers rather than partners. I'll draw on a quarter century of collective bargaining and coalition building to share how you can start to transform your relationships, using:
- Power mapping: Identifying who holds the real power versus the loudest title
- Hard negotiating for soft skills: some tactics for defending the integrity of your content without burning bridges
- Conflict as clarity: how getting a no can be the start of a new relationship and the route to clarity
Leave your polite content persona at the door. Jane Van de Ban wants to help you get your power back, starting here.
For more information, please visit the UCISA Connect Portal
