Doing More with Less: Using DEX to Modernise Workplace Technology Operations

About the Event

IT leaders are under constant pressure to do more with less while continuing to modernise services, improve user experiences and increase operational efficiency.

UWE Bristol will share its journey with Digital Employee Experience (DEX) technology, exploring how the university gained greater visibility into workplace technology usage, identified areas of user friction, and enabled its IT team to move from reactive support to a proactive, data-driven operating model.

The session will examine why UWE Bristol invested in DEX, the outcomes it sought to achieve, and the measurable benefits realised across its IT estate. It will also explore a broader question: can DEX be more than an experience monitoring tool? By automating manual processes, improving compliance and modernising end-user technology management, DEX has the potential to become a key enabler of workplace transformation. Attendees will gain practical insights into building a compelling business case for DEX, delivering efficiencies that can help fund wider IT modernisation initiatives, and creating a more proactive and automated approach to IT operations. 

UWE Bristol will also discuss its partnership with DTP, sharing lessons learned, implementation challenges and the value DEX continues to deliver.
Designed for CIOs, CTOs, IT Directors and senior technology leaders across Higher Education, this session will provide real-world guidance for institutions considering DEX adoption or looking to maximise value from an existing deployment.