UX in Education - Challenges and Opportunities

Booking Open

Primary Sponsor


17 September 2024

Book Before

16 August 2024


INNSiDE by Melia, Manchester

About the Event


Join us at our inaugural conference, bringing together user-centered professionals working in education for a day of thought-provoking talks, interactive sessions and networking. 

Since we formed in 2021, our UCISA UX community has grown online, we have come together in virtual sessions to talk about our work (and at times, share in group therapy!). It’s now time to meet in-person to share more ideas, make more connections and learn more from each other. This UX conference is different to other UX conferences - it has a specific focus on the adoption and application of user-centred approaches and practices in education, with consideration of the specific challenges and opportunities that exist and characteristics of the sector we work in. If you’ve ever grappled with student-journey mapping, academic engagement and getting buy-in for user research to improve university-wide services, then this is the conference for you!

The conference will explore a range of themes, including:

  • Successes and failures - honest case studies presented by UX practitioners in education.
  • Sessions by experts in the field to inspire and invigorate your approach to UX in your institution.
  • Ideas for techniques and approaches to embed user-centered design into your institutional culture. 



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Ben Holliday

Chief Design Officer


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Tash Willcocks

Head of Learning Design


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Ayala Gordon

Associate Director (Digital User Experience)

University of Southampton

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Sara Cunha

Senior User Researcher

University of Southampton

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Samantha Fanning

Product Manager for Digital Experience

University College London

More Info

Sam’s role at UCL involves acting as Product Manager for Digital Experience, as well as leading the Digital Experience service which includes teams focused on content, experience design, UX and insight, and development support. Wearing both hats allows her to run key products and platforms as exemplars for their service.

Event Schedule



Registration and Exhibition opens


Welcome and introductions


Close of the Conference