Foundations for the Future: Establishing BRM in Higher Education

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Booking Closed

Date

11 September 2024

Book Before

24 July 2024

UCL East Campus

Marshgate Building, 7 Sidings St, London E20 2AE

About the Event

Please note - we are now operating a waiting list for this event. To be added to the waiting list please contact events@ucisa.ac.uk 

 

The UCISA Business Relationship Management Group’s inaugural face- to-face event will take place this September at UCL’s beautiful new East Campus – come and join us in person to build networks and relationships, share your experiences of business partnering, and learn from each other.

This event will feature guest speakers and planned topics include:

  • Building a BRM function from scratch.
  • Effective partnering with the academic community and professional services.
  • Aligning IT and academic/institution strategy.
  • BRM tools and techniques.

New to Business Relationship Management? Don't forget to subscribe to the UCISA BRM mailing list, and to register for their MS Teams site. 

 

 

Event Schedule

Wednesday

09:30

Registration opens

10:00

Welcome and introduction

Ben Hine, Interim CIO, UCL and Alan Harper, Director of Faculty IT & Partnering, UCL
10:30

Who we are and what we want!

Richard Manley, Strategic Business Partner, IT Services, University of West England

What would we all like to get from (and contribute to) the community? We will share the BRM Group strategic plan.

11:15

Refreshment Break

11:45

The BRM Blueprint: starting from scratch

  • Tara Lamplough, Head of IT Business Partnering, University of Birmingham
  • Hannah Cooper, IT Business Partner, University of Birmingham
  • Sam Harrow, IT Business Partner, University of Birmingham
  • Poppy Ashton, IT Business Partner, University of Birmingham,

Essential steps to establish a BRM function, including goals, metrics, what is in the BRM “toolkit”.

12:30

Lunch

13:30

Principles of Partnering

Gavin Berman, Parliamentary Digital Services.

An interactive session focussing on the core principles that govern the relationship between BRM and professional service communities. Embedding BRM in leadership structures to enhance strategic decision-making and stakeholder engagement.

14:30

Refreshment Break

14:45

Breakout sessions: Developing our Capability

  • Cultivating a BRM Mindset Among Faculty and Staff
    Robert Ablett-Webb, Director of IT - UCL East Campus and Bhavesh Varsani, Head of Faculty IT & Release Train Engineer, UCL

    Techniques for training and encouraging university faculty and staff to adopt BRM practices that align with the institution’s strategic goals and enhance student experiences.

  • Queen Mary University: developing an Intelligence Playbook.
    Sophia Eglin, Faculty Relationship Manager, Queen Mary University of London>
  • Transition from Service Management to Business Partnering.
    Steve Blundell, Head of Partnering & Adoption, Durham University, Ann-Marie Hartland, Director of Engagement (IT) and John Dodds, Head of IT, Leeds University
15:45

The BRM Journey Ahead

Alan Harper, Director of Faculty IT & Partnering, UCL
16:00

Drinks reception

18:00

Event close