An executive view of UX in HE

My role at UCL involves acting as Product Manager for Digital Experience, as well as leading the Digital Experience service which includes teams focused on content, experience design, UX and insight, and development support. Wearing both hats allows me to run key products and platforms as exemplars for our service.

Chris Condron joined UAL as Chief Digital Officer in 2021 to lead a new Digital & Technology division. We aim to better deliver for students and staff by developing a user-centred, digital service approach. Previously, Chris held senior digital roles at the BBC, Press Association, ITV and AOL.

Anne Trefethen is a Pro-Vice-Chancellor, Professor of Scientific Computing and Fellow of St Cross College at the University of Oxford.   She is the Pro-Vice-Chancellor responsible for the People and Digital Strategies of the University. Prior to becoming a Pro-Vice-Chancellor she was appointed as the University’s first Chief Information Officer in March 2012.   Anne joined the University in 2005 to lead the development of the Oxford e-Research Centre where she served as the Director for over 6 years.  Her research has been focused on high-performance numerical algorithms and large-scale scientific applications.  She has contributed to the fields of parallel numerical algorithms, software design and engineering and most recently to energy-aware algorithms. In 2001 she became the Deputy Director of the UK e-Science Core Programme working with the Research Councils and DTI (now Innovate UK). She spent ten years in the US at Thinking Machines Inc and as Associate Director at the Theory Centre, Cornell University.