How to understand your users - a user research special

About the Event

How to understand your users – a user research special

A significant percentage of our community have reported that they are relatively inexperienced in UX. This event has been designed to support those starting out on their journey but will be beneficial to all as we are continually learning from one another.

User research is the foundation on which UX is built; knowledge and understanding of users’ wants and needs is vital to achieving user-centred design.

Where do you start? What are the first steps? Where in your institution can user research happen? How do you focus your research efforts for greatest impact?

This session is an opportunity to learn about user research, to reflect on the first steps, share approaches, and ask questions of your peers.