Best practice and resources
> ITSM Tools, it’s not me, it’s you! - blog post /
ITSM Tools, it’s not me, it’s you! - blog post
Sally Bogg, winner of Business Role Model of the Year in the 2018 Women in IT Awards, offers her insights on breaking the cycle of ITSM tool frustration. Head of end-user services at Leeds Beckett University, Sally is Chair of the UCISA’s Support Services Group and holds the award for Inspirational Leader 2017 from the IT Service & Support Awards.
9 March 2018
, University of Oxford, 13 Banbury Road, Oxford, OX2 6NN
Policy and Guidelines