Speaker abstracts




John Hemingway   
It ain’t just what you do, it’s the way that you do it

Ever wondered why the relationship with some of your colleagues is not as you would like it to be? Curious about the games people play…….for example when involved in a meeting? Drawing from real life examples and presenting a range of practical models, this interactive presentation will provide a fascinating insight into why people do what they do, and what you might want to do about it.

Mehmet Batmaz and Rayna Lloyd
Developing and Implementing the Digital Strategy at the University of Greenwich

This session provides an overview of how the University of Greenwich developed and gained approval for their Digital Strategy and their approach for how it will be implemented.

Annette Vancil
Data Futures Update

This session will provide an update on the Data Futures programme.

Mary Hill
ucisa Bursary update

Why do we go to conferences and what do we get out of them? Mary travelled four thousand miles to go to EDUCAUSE in Chicago. Hear why and learn where the first McDonalds in the world opened, who Edouard Leon Scott de Martinville was, and why we should encourage our students to connect, listen, talk and share.



Deborah Green
ucisa Looking to the Future

Anyone who has been following our recent announcements will be in no doubt that ucisa is evolving. Relocation and full ucisa ownership of day-to-day business activities is the latest milestone in our strategy of reshaping ucisa service provision around the current and future digital challenges and opportunities facing member institutions – including support for all aspects of digital expertise related to the delivery of an exceptional student experience. In this session ucisa CEO, Deborah Green, will set out the vision for the future of ucisa as it seeks to support the expert digital community underpinning transformation in education.

Fiona Astor
A risky business – a simple yet effective method for identifying project risks

As Project Managers we are great at identifying the risks the organisation poses to our projects; budget, timing, resource etc. But what about the risks our projects pose to the organisation? Enter the CRAM, a simple way of identifying and recording risks to the organisation.

Jordan Schroeder
Cyber Essentials in Higher Education: The Good, the Bad, and the Opportunity

HEIs are faced with a growing requirement and an opportunity to comply with Cyber Essentials. While the scheme was not intended for a typical HEI environment, the scheme allows for interpretation that can aid an HEI in achieving compliance, and there are some surprising benefits to the institution to maintain this certification.

James Smith
GDPR – after the dust has settled

The GDPR was enforced on 25 May 2018 – and clearly all organisations in the sector were fully prepared and 100% compliant on this date…. or perhaps not. This presentation will explore some of the interventions one institution has made to develop their approaches before, during and after May 2018.

Andrew Grinsted and Sam Stenning-White
Evolution of the developer

The University of Sussex is on a fascinating journey; changing how we deliver our applications to create a fully integrated ecosystem of services. Starting with the introduction of a cloud first strategy in 2017, we are transforming our people, structures, skills and technology to consolidate, orchestrate and building the very best cloud services.

Online Twitter session hosted by ucisa-DEG
VLE External/remote hosting

ucisa’s Technology Enhanced Learning (TEL) surveys have revealed a significant shift in the number of institutions which host their main VLEs in-house, from a high of 67% in 2014 to 48% in 2018. This tweetchat, facilitated by the ucisa Digital Education Group, will seek to draw out the implications of moving from self- to external-hosting. We hope to explore the significance of moving to external hosting, and how they found the transition, from those who have made the move. We will explore the anticipated benefits of external hosting, and whether they were actually realised.

Join us for this tweetchat: #UcisaVLE @ucisa_DEG

Peter John
Change, challenge and opportunity in an uncertain world

awaiting info

Andy Burton
Transforming Student Experience with Microsoft Dynamics

King’s College London would like to share the experiences and highlights of our recent implementation of a new student enquiry management system dedicated to improving the student experience. Also providing the wider context of how this project sits within our CRM programme and strategy to move towards an Enterprise CRM system (MS Dynamics 365). Outcomes/takeaways: An understanding of the capabilities in CRM and how they can be utilised to improve the student experience. How to build a CRM programme with a strategy, blueprint and internal team to develop and implement.




Sally Jorjani
ucisa VLE Review Toolkit

Digital learning environments, change or stick? The VLE Review Toolkit’s aim is to impart the hard won knowledge and insights of those who have gone before into the realms of VLE review so as to ensure that those who come after benefit from the good, the bad and the ugly.

Jonathan Newman 
How King's College is utilising Load and Performance testing to ensure their software works better, faster and smarter

awaiting info

Nicola Smith
People Resist Change … Or do they?

In this light-hearted presentation Nicola will be using audience participation via Mentimeter polling (so bring your smartphone!) to explore if people really do resist change and how it changes our thinking and planning for change management if they don’t.

Priya Lakhani
The future of education and you

Priya will talk about the fourth industrial revolution and our responsibility to innovate. What is artificial intelligence and blockchain and how it is impacting students and teachers today? It is already here but how will it impact education, a sector notoriously known for being slow to adopt technology. How can we engage our sceptical colleagues and encourage cultural change? How can we leverage advanced technology to solve problems, what questions should we ask in relation to ethics and how will it impact our jobs?