UCISA Update - January '09

The February 2009 edition of Update includes a report on the activities of the Support Services Group from Helen Fletcher. 

Helen mentions a number of resources in her report - the links to those resources are given below:

• Sir Ron Cooke's report to the Denham inquiry into Higher Education
• User Skills Group wiki page on speed training
• Communications Group blog
• User Support Conference website

Other resources:

PTS Consulting/University of Cambridge case study

For older issues of UCISA Update (2007 and earlier), please see the Update archive here.