Communication Group

Welcome to the Communication working group

Are you thinking about quality of service rather than just delivery? Do you need to promote your successes rather than assume people just know about them? Have you considered disseminating information to external agencies, as well as to internal ones? Are you striking a balance between the use of new as well as old media for communicating with users?

The group aims to promote discussion and support good practice about:

• interacting with users
• dealing with stakeholders
• carrying out service evaluation
• promoting and disseminating your service's activities

Read the Communications group blog