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Support Services Conference 2013 

   Support Services Group (SSG) 
 

2 July 2013   -   4 July 2013
John McIntyre Conference Centre, Edinburgh



John McIntyre

 
primary sponsors

Moving On Up



This year's Conference is all about delivering good and efficient services.  We will be looking at continual service improvement, service management and professionalism to enable us to meet the challenges of higher expectations in austere times.  We will also be looking at the use of appropriate metrics so we can show that we are delivering quality services.

This year’s Conference is being held at the John McIntyre Centre at the University of Edinburgh which provides high quality accommodation and excellent facilities.  We will generally follow the format introduced at last year’s conference including a cabaret layout in the main room which, via the lightning strikes after each presentation, will allow networking and discussion with peers from other institutions.  We will also be repeating the very popular Pecha Kucha presentations and the discussion sessions which will give ample opportunities for delegates to contribute to the Conference.

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