User Support Conference 2010
20 July 2010
- 22 July 2010
St Anne's College, Oxford
IntroductionThe UCISA User Support Conference 2010 is organised by two of UCISA's groups: Support Services (UCISA-SSG) and Staff Development (UCISA-SDG). It brings together University managers and practitioners from a wide range of areas involved in supporting and delivering IT and Information customer services to share experience, ideas, hear from leading experts and influence UCISA's future work. |
The conference features a rich and varied programme of keynote speakers, plenary sessions and parallel sessions across number of strands, including learning and teaching, user training, skills development, service desks, web development and staff development. Discussion sessions allow delegates to share experiences on the most challenging issues of the day. Supplier presentations will point to potential solutions.
A full social programme provides plenty of opportunities for networking and relaxation.
The theme of the conference is 'Delivering excellent services in hard times'.
PLEASE NOTE, THE TAG FOR THIS EVENT IS #USC10
| Event: | User Support Conference 2010 |
| Date: | 20 July 2010 - 22 July 2010 |
| Venue: | St Anne's College, Oxford |
| Book by: | 25 June 2010 |
| Status: | Open |
Introduction
Programme
Pre-event business sessions
Abstracts and speaker profiles
Parallel sessions
Venue
Pricing
Booking
Oxford HE/FE staff only
Delegate Contact Details
| Group: | Support Services Group (SSG) |
Introduction
Committee
Resources
Surveys - VLEs
Service Desk Group
Communication Group
Academic Support Group
User Skills Group
Events
News
