Programme
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Day 1 - Tues 1 July | ||
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| 1100 | Registration | |
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| 1230 | Lunch | |
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| Session chair: Peter Tinson, UCISA Executive Secretary | ||
| 1330 | Welcome Prof Rob Robson, PVC Teaching & Learning, University of Reading David Harrison, UCISA Chair |
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| 1345 | How big business learned to love virtual worlds Roo Reynolds, IBM |
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| 1430 | Virtually where? Are 3-D virtual worlds such as Second Life having an impact on learning? Andy Powell, Eduserv |
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| 1500 | Refreshments | |
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| Session chair: Roger Hewitt, University of Manchester | ||
| 1530 | Learning futures Gilly Salmon, University of Leicester |
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| 1615 | Presentation of TLIG & SDG Awards for Excellence Peter Tinson, UCISA Executive Secretary |
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| 1620-1720 | Workshops 1 | |
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| 1800 | Bar open in Cedar Room until midnight | |
| 1900 | Dinner in Cedar Room | |
| Race night in Cedar Room | ||
Day 2 - Weds 2 July | ||
| Session chair: Elizabeth Chamberlain, Buckinghamshire New University | ||
| 0900 | From space to place Les Watson, leswatson.com |
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| 1000 | Workshops 2 | |
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| 1100 | Refreshments | |
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| 1130 | Discussion sessions 1 | |
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| 1230 | Lunch | |
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| Session chair: Helen Fletcher, Buckinghamshire New University | ||
| 1330 | Getting the information to where it's needed Carlo Terminiello, Cisco |
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| 1415 | Workshops 3 | |
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| 1515 | Refreshments | |
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| 1545-1645 | Discussion sessions 2 | |
| 1830 | Bus pick up from pick up point | |
| 1900 | Conference Dinner at Reading Town Hall | |
| 2145 | First bus leaves Reading Town Hall | |
| 2215 | Second bus leaves Reading Town Hall | |
| Bar available in Windsor Hall until midnight | ||
Day 3 - Thurs 3 July | ||
| Session Chair: Paul Buckley, Sheffield Hallam University | ||
| 0915 |
From sausage to sizzle: from service quality to service experience |
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| 1000 | Workshops 4 | |
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| 1100 | Refreshments | |
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| 1130 |
Student Centre - not just a building? |
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| 1200 | Panel session: "Do voting systems have a future in learning?" Neil Deakin & Matthew Pearson, Steljes Tony Brett, University of Oxford Steve Gough, University of Reading |
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| 1240 | Conference close Steve Gough, University of Reading |
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| 1245 | Lunch | |
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Event Information
| Event: | User Support Conference |
| Date: | 1 July 2008 - 3 July 2008 |
| Venue: | University of Reading |
| Book by: | 6 June 2008 |
| Status: | Closed |
Introduction
Programme
Abstracts and speaker profiles
Awards
booking
Workshops
Discussion sessions
Venue and travel
Internet and wireless access
Group Information
| Group: | Support Services Group (SSG) |
Introduction
Committee members
Information and resources
Publications, case studies and conference presentations
SSG surveys
Committee papers
Events archive
News archive
