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Presentations


The conference featured a rich and varied programme of keynote speakers across number of strands, including learning and teaching, user training, skills development, help desks, web development and staff development.

The key presentations and handouts from the event can be found here.

The Student Experience: a University and a Student Perspective
Chris West, Director, Library and Information Services, University of Wales
Sophie McGlinn, University of Sussex

Parellel Sessions 1

Getting our act together
Liz Elvidge, Chair of Staff Development Forum and University of Cambridge
Paddy Anstey, Secretary of Staff Development and University of East Anglia

Parellel Sessions 2

Educational outcomes and networked learning
Paul Grist, Blackboard International

Customer service in an IT helpdesk context
Noel Bruton, Bruton Consultancy

Parellel Sessions 3

Learning spaces: another 'next big thing'?
Steve Ryan, Director, Centre for Learning Technology, LSE and Political Auditorium

Twenty first century computing
Andrew Herbert, Microsoft Research Labs

Collaboration in an online environment
Kevin Thompson, Ultralab, Anglia Ruskin University

 
Event Information
Event: User Support Conference 2006
Date: 5 July 2006   -   7 July 2006
Venue: Homerton College, University of Cambridge

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