| Time |
Session |
Presenter |
Location |
Slides |
| 11:00 - 12:00 |
Registration |
Tea and coffee available |
Foyer A, Ruth Deech Building |
|
Session Chair: Steve Gough, University of Reading |
| 12:00 - 12:15 |
Welcome |
David Harrison UCISA Chair |
Tsuzuki Lecture Theatre |
|
| 12:15 - 13:00 |
Plenary 1: Web 2.0: Opportunity Or Threat For IT Support Staff? |
Brian Kelly UKOLN |
Tsuzuki Lecture Theatre |
slides |
|
| 13:00 - 14:00 |
Buffet Lunch |
Dining Hall |
|
Session Chair: Dave Valentine-Hagart, University of Nottingham |
| 14:00 - 14:40 |
Plenary 2: JANET Roaming Service |
Louis Searchwell JANET (UK) |
Tsuzuki Lecture Theatre |
slides |
| 14:40 - 14:45 |
Break |
Move between rooms. No refreshments provided. |
| 14:45 - 15:30 |
Workshops 1: Communications between central IT and distributed IT staff |
Phil Wilkinson-Blake Loughborough University Steve Gough University of Reading |
Tsuzuki Lecture Theatre |
slides
notes |
| 14:45 - 15:30 |
Workshops 1: Dynamic organisational planning - ICT staff deployment methodology at Aston University |
Fahri Zihni Aston University |
Seminar Room 7 |
slides |
|
| 15:30 - 16:00 |
Tea & coffee |
Foyer A, Ruth Deech Building |
|
|
| 16:00 - 16:40 |
Workshops 2: How can Web 2.0 technologies be used effectively in supporting staff? |
Andy Ramsden Institute for Learning and Research Technology, University of Bristol |
Tsuzuki Lecture Theatre |
blog |
| 16:00 - 16:40 |
Workshops 2: How is FITS effective for a Technical Support team? |
Debbie Wiggins BECTA |
Seminar Room 7 |
slides |
| 16:40 - 16:45 |
Break |
Move between rooms. No refreshments provided. |
| 16:45 - 17:25 |
Workshops 3: UCISA-SDG Best Practice Award winner: Coaching and mentoring |
Pauline Woods-Wilson and Chris Dixon Lancaster University |
Seminar Room 7 |
slides |
| 16:45 - 17:25 |
Workshops 3: Rolling out a helpdesk system to schools & departments |
Dave Valentine-Hagart University of Nottingham |
Tsuzuki Lecture Theatre |
slides |
Evening |
| 18:00 - 19:00 |
Tour of Oxford Story |
|
Oxford Story |
|
| 19:30 - 20:00 |
Pre-dinner Drinks Reception |
|
Foyer A, Ruth Deech Building |
|
| 20:00 - late |
Conference Dinner |
College bar will be open until midnight |
Dining Hall |
|