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Thursday 21 June 2007

Time Session Presenter Location Slides
11:00 - 12:00 Registration Tea and coffee available Foyer A, Ruth Deech Building  

Session Chair: Steve Gough, University of Reading
12:00 - 12:15 Welcome David Harrison
UCISA Chair
Tsuzuki Lecture Theatre  
12:15 - 13:00 Plenary 1:
Web 2.0: Opportunity Or Threat For IT Support Staff?
Brian Kelly
UKOLN
Tsuzuki Lecture Theatre slides

13:00 - 14:00 Buffet Lunch Dining Hall  

Session Chair: Dave Valentine-Hagart, University of Nottingham
14:00 - 14:40 Plenary 2:
JANET Roaming Service
Louis Searchwell
JANET (UK)
Tsuzuki Lecture Theatre slides
14:40 - 14:45 Break Move between rooms. No refreshments provided.
14:45 - 15:30 Workshops 1:
Communications between central IT and distributed IT staff
Phil Wilkinson-Blake
Loughborough University
Steve Gough
University of Reading
Tsuzuki Lecture Theatre slides

notes
14:45 - 15:30 Workshops 1:
Dynamic organisational planning - ICT staff deployment methodology at Aston University
Fahri Zihni
Aston University
Seminar Room 7 slides

15:30 - 16:00 Tea & coffee Foyer A, Ruth Deech Building  

16:00 - 16:40 Workshops 2:
How can Web 2.0 technologies be used effectively in supporting staff?
Andy Ramsden
Institute for Learning and Research Technology, University of Bristol
Tsuzuki Lecture Theatre blog
16:00 - 16:40 Workshops 2:
How is FITS effective for a Technical Support team?
Debbie Wiggins
BECTA
Seminar Room 7 slides
16:40 - 16:45 Break Move between rooms. No refreshments provided.
16:45 - 17:25 Workshops 3:
UCISA-SDG Best Practice Award winner: Coaching and mentoring
Pauline Woods-Wilson and Chris Dixon
Lancaster University
Seminar Room 7 slides
16:45 - 17:25 Workshops 3:
Rolling out a helpdesk system to schools & departments
Dave Valentine-Hagart
University of Nottingham
Tsuzuki Lecture Theatre slides

Evening
18:00 - 19:00 Tour of Oxford Story Oxford Story  
19:30 - 20:00 Pre-dinner Drinks Reception Foyer A, Ruth Deech Building  
20:00 - late Conference Dinner College bar will be open until midnight Dining Hall  

Friday 22 June 2007

Time Session Presenter Location Slides
08:00 - 09:00 Breakfast Dining Hall  

Session Chair: Mark Cox, University of Bristol
09:15 - 09:55 Plenary 3:
Institutional engagement: open source software use in UK universities and colleges
Randy Metcalfe
OSS Watch, University of Oxford
Tsuzuki Lecture Theatre slides
09:55 - 10:00 Break Move between rooms. No refreshments provided.
10:00 - 10:45 Workshops 4:
Licensing models fit for universities
Peter Anderson
Head of Licensing and Contract Management, Eduserv Chest
Tsuzuki Lecture Theatre slides
10:00 - 10:45 Workshops 4:
Improving Professional Development: selecting and recording IT staff development and training
Dave Hartland
Netskills
Seminar Room 7  
10:00 - 10:45 Workshops 4:
The role of Google Apps in UK Higher Education
Barry Cornelius
Computing Services, University of Oxford
Seminar Room 5 slides

10:45 - 11:15 Tea & coffee Foyer A, Ruth Deech Building  

Session Chair: Trevor Sharp, University of Exeter
11:15 - 11:55 Plenary 4:
New Security Enhancements in Vista
Geoffrey Hill
Microsoft
Tsuzuki Lecture Theatre slides
11:55 - 12:00 Talk to your neighbour while panel session is set up
12:00 - 12:50 Panel session:
Supporting distributed staff
Tony Brett, University of Oxford
Phil Wilkinson-Blake, Loughborough University
Dave Valentine-Hagart, University of Nottingham
Tsuzuki Lecture Theatre notes
12:50 - 13:00 Close Steve Gough, University of Reading
David Harrison, UCISA Chair
Tsuzuki Lecture Theatre  

13:00 - 14:00 Buffet Lunch Dining Hall  
 
Event Information
Event: SDG IT Support Staff Symposium 2007
Date: 21 June 2007   -   22 June 2007
Venue: St Anne's College, Oxford
Book by:  8 June 2007
Status: Closed

Introduction
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Group Information
Group: Distributed IT Support Staff (DITSS) Subgroup

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