Programme

1700

Registration - coffee

1730

Welcome and ice-breaker

1750

Introductions and individual objectives for the course

1830

The role of the IT trainer

2000

Dinner

0900

How people learn

1000

Course design and delivery

1100

Coffee

1130

Course design and delivery (continued)

1245

Lunch

1345

Using innovation in your training

1415

Core training skills

1515

Presenting your course

1600

Tea

1630

Evaluating your training events

1715

Introduction to Day Three

1730

Free time to explore the city or relax

1900

Dinner

0900

Preparation time for individual presentations

1015

How to give feedback

1030

Coffee

1055

Individual presentations

1245

Lunch

1330

Individual presentations (continued)

1420

Tea

1445

Individual presentations (continued)

1545

Bringing it all together - final issues and course summary

1600

Depart