Progamme

0930	Registration and refreshments
0955	Welcome and Introduction
1000	HESA – Executive overview and direction Alison Allden, Chief Executive, HESA	Presentation
1040	HESA – IT, process and service delivery Andy Youell, Director of Quality and Development	Presentation
1120	Refeshments
1140	SLC – Developments Including details of new on-line Student information Service as well as their Courses, Bursaries and Financial Information Services. Graeme Lindsay, Product Consultant, HEI Services Anne Thomson, Relationship Manager Gareth Ferrier, Lead Technical Consultant Elaine Dell, Senior Business Systems Analyst	Presentation
1240	Panel Q & A (HESA and SLC)
1300	Lunch
1345	UCAS – Strategic update Elizabeth Henderson-Jones, Technical Services Manager	Presentation
1425	UCAS – IT, process and service delivery David Dumbrill, Lead Service Support Analyst Leanne MacNamara, Technical Relationship Manager	Presentation Presentation Presentation
1455	Q & A (UCAS)
1515	Refreshments
1545	Close


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