Cost of IT downtime
| Publication name: | Cost of IT downtime |
| Author: | UCISA |
| Created: | 23 March 2011 |
| Categories: | Best Practice Guide Toolkit |
| Description: | The move towards 24/7 operation and service delivery and increased dependency on IT to deliver all aspects of a higher education institution’s (HEI) business has resulted in a significant investment in technological solutions to deliver increased systems resilience and business continuity. This investment has often been made without a full business case being established. UCISA commissioned Jermyn Consulting to examine the financial impacts on higher education institutions (HEIs) of prolonged disruption to IT services. The project was funded through a grant awarded under HEFCE’s Leadership, Management and Governance Fund. The results are published in the report below, supplemented by a number of appendices. |
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