Programme

1000	Registration and refreshments
1030	Welcome Peter Tinson, UCISA
1035	Costing services – the Finance Director’s perspective Andrew McConnell, University of Huddersfield and Chair, BUFDG
1120	TRACing the cost of your IT Service Stuart Lee and Mike Fraser, University of Oxford
1205	Refreshments
1235	The price is right. Or is it? Chris Sexton, University of Sheffield
1255	Market models in a market led sector? Colin Addy, University of Wolverhampton
1335	Lunch
1405	The Challenges of Measuring the Value and Impact of Student Services Liz Bromley, University of Salford and Vice Chair of Operations, AMOSSHE
1450	Can we really measure impact? Pam Parker, City University
1520	Practical considerations – evidencing the benefits Steve Williams, Newcastle University
1605	Close

Event Information

Event:	What price your service?
Date:	9 December 2011
Venue:	Austin Court, Birmingham
Book by:	18 November 2011
Status:	Open

Introduction
Booking
Programme
Video streaming
Venue
Particapant contact details

Group Information

Group:

Executive Committee

Introduction
Amber Miro
Committee members
Cost of downtime project
Documents, Minutes and Meeting Papers
Events archive
News archive


UCISA, University of Oxford, 13 Banbury Road, Oxford, OX2 6NN Tel: +44(0)1865 283425 Fax: +44(0)1865 283426 Email: admin@ucisa.ac.uk [Site Map] © UCISA