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Day 1 : Wednesday


Know Your Business 

This sounds obvious but how many of us, when asked what we do, tell them exactly that: what we do?  What the enquirer really wants to know is what we contribute.  Rather than say I configure routers perhaps our answer should be I enable students and researchers to exchange knowledge.  Are we really clear about the purpose of our activity?  In this session, our two speakers will introduce, and then explore the higher education business, from the Vice-Chancellor's perspective.


1000 1300 Pre-conference sessions

    Virtual Desktop Infrastructure - Birds of a feather session (Harris 1)
    ICM (Carrick)
    UCISA/HESA (Harris 1)
    Olympics 2012 – Loughbrough University (Ochil)

 

 

1100 Registration and Exhibition opens (Cromdale Hall)

1200 Lunch in the Exhibition

Chair: Chris Sexton, University of Sheffield

Quicktime movies from day 1 and day 2

1345 Introduction
Graham Hill, Conference Chair
Chris Sexton, UCISA Executive Chair

1355 Welcome – Making the case for investing in IT
Jeff Haywood
, Vice Principal Knowledge Management, Chief Information Officer and Librarian, University of Edinburgh [PDF]

1415

Universities through the looking glass – reinventing the business of higher education 
(sponsored by Quest Software)
Mike Boxall, Consultant, PA Consulting Group [PDF]


1515 Refreshments in the Exhibition

1545  1615 University Showcases (copies of the presentations are available from the abstracts page)

UCISA Award for Excellence sponsored by Eduserv 2010 winner – Mobile Oxford 
(Lomond)
Tony Brett and Stuart Lee, University of Oxford
UCISA Staff Development Award 2010 winner – Supplier Relationship Management. Love em! Hug em! Squeeze em! 
(Carrick)
Chris Parry, University of Nottingham
The Green Gown Award for ICT PowerDown: Power-Saving for £0. 
(Harris 1)
Lisa Nelson, University of Liverpool
IT Governance – How we are making it work 
(Harris 2)
Richard Eade, Nottingham Trent University
Implementing online issuing and authentication of electronic documents. 
(Ochil)
Andy Coulthard, London School of Economics


1620  1650 University showcases session two

UCISA Award for Excellence sponsored by Eduserv 2010 winner – Mobile Oxford 
(Lomond)
Tony Brett and Stuart Lee, University of Oxford
UCISA Staff Development Award 2010 highly commended – The Aspirational Manager Programme 
(Carrick)
Deborah Welland, University of Exeter
The Green Gown Award for ICT – PowerDown: Power-Saving for £0. 
(Harris 1)
Lisa Nelson, University of Liverpool
Cost of IT downtime
(Harris 2)
Peter Tinson, UCISA
Servers and storage re-engineering: pain points and lessons learned
(Ochil)
Raghu Vydyanath and Oliver Holmes, London Metropolitan University

1655  1730 University showcases session three 

UCISA2010 poster winner CampusM at University of Sheffield
(Lomond)
Chris Sexton and Dave Speake, University of Sheffield
HE IT management – What they don't teach you on management courses
(Carrick)
Paul Dean, Edinburgh Napier University
eGovernment National Award 2010 for sustainable green IT or carbon efficient services Beyond thin-client; Green ICT at Queen Margaret University
(Harris 1)
Fraser Muir, Queen Margaret University
Cost of IT downtime
(Harris 2)
Peter Tinson, UCISA
Institutional Strategy for Research Data Management
(Ochil)

Mary Visser, University of Leicester

1830 Poster session in the Foyer (Strathblane Hall)

1900 Drinks reception in the Exhibition

2000 Informal dinner at Sheraton Grand Hotel


Day 2 : Thursday


Know your numbers

Many operational people instinctively prefer to leave the numbers to the bean counters, particularly in a sector which has been substantially grant funded and based on annual cash flow profiles.  This may well work in the good times but when the going gets tough it is crucial to know the DNA of the finances.  The know your numbers factor resonates with many colleagues in the research and educational information technology discipline. When the budgets are cut, if you don’t know your total cost of ownership and how the costs break down then it is highly unlikely that you will be able to adapt and flex effectively without damaging the quality of provision to those who use the services.  In this session, our two speakers will provide some numbers from the Finance and Estates perspectives and provide a context for the interactive session which follows.

Chair: Heidi Fraser-Krauss, University of St Andrews

0830 Exhibition opens

0830
0900
Up with the larks
2 x 15 minute corporate member/delegate post-breakfast meetings

0930 Knowing your numbers from a finanace director's perspective
Derek Watson, Quaestor and Factor, University of St Andrews [PDF]
Numbers that drive a sustainable estate – a reflection
Clive Wilson, Director of Estates, University of Bradford [PDF]

1030 Refreshments in the Exhibition

1100 UCISA Awards

1115

Interactive World Café

This will be a session facilitated by John Hemingway who has served in the sector as CIO at Sheffield Hallam University and is one of the founding partners of a transformational business called Nov8 (http://www.nov8.biz/).

The primary focus of the session is on sustainability and it will build on the earlier presentations in this session.  This will be an organised opportunity for delegates, speakers and our exhibitors to engage with the issues of sustainability with a chance to interact and discuss experiences leading to specific outcomes at the end of the session.

The results [PDF]


1245 Lunch in the Exhibition

Strive to be trusted/Empower the team 

Any sales person worth their salt has the ambition to become a trusted adviser to their customer.  We should all strive to be trusted and drive our activity based on honesty and integrity, even when we disagree – there are many who are still old fashioned enough to believe that this is an effective and pragmatic route to success.  Whilst many of us think we are a super person, the species doesn’t really exist.  Successful leadership is about drawing out the best from all the team.  However, this doesn’t happen by magic.  In a fast changing environment a good team last year may not necessarily be a good one this year.  The game may have changed.  If you seek to empower the team it is essential to ensure that they are able and fit to take on such responsibility effectively.  Two of our CIO leaders who are relatively new in the HE sector will be exploring these issues in this session.

Chair: Mike Roch, University of Reading

1345 New Age CIO view
Steve Williams
, Director of Information Systems and Services, Newcastle University and [PDF]
Martyn Harrow, Director of Information Services, Cardiff University [PDF]

1445 Refreshments in the Exhibition

1515 Business Showcases

1600 Business Showcases repeated

1700 UCISA Annual General Meeting
(Carrick)

1900 Drinks reception and dinner
Dynamic Earth

After dinner speaker - John Humphrys

Day 3: Friday


See over the horizon

Of course, if this could be done 100% accurately then most of us would now be occupied with our favourite pastime 365 days a year!  Just because this is challenging, however, it is no excuse for not trying.  In a fast changing technical and political environment it is essential to explore the likely scenarios that are just over the horizon and be able to respond quickly to the options as they become more certain. To sit back and wait for others to tell us is a recipe for disaster: indeed, not so much for us but, more importantly, disastrous for those we serve. The legendary ice hockey player Wayne Gretzky said “A good hockey player plays where the puck is. A great hockey player plays where the puck is going to be”.  I hope that as we all seek to provide great services we will be where the action is going to be tomorrow and not just where it is today.  In this final Conference session we have speakers from a range of backgrounds to help us see over the horizon.

Chair: UCISA Executive Committee Chair

0915 Leading effective transformation: how to blend change management art and science
John Mahoney, Vice Principal Distinguished Analyst, Gartner Group

1015 Embracing uncertainty: the new machine intelligence
Chris Bishop, Distinguished Scientist,Microsoft Research, Microsoft Ltd

1100 Refreshments

1120 Embracing uncertainty: developments from around the world
Anthony Salcito, Vice President of Worldwide Public Sector, Education, Microsoft Ltd

1140

Current and future trends in mobile
Paul Golding, CEO, Wireless Wanders [PDF]


1215 Leadership in challenging times
The Baroness Eliza Manningham-Buller, ex Director General of MI5

1315 Lunch and close

 
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