Top concerns - 2010/11

The 2010/11 Top Concerns survey has now been completed and the results published below.

The headline results are that financial issues dominate with Ongoing funding and sustainable resourcing of IT  the greatest concern to IT/IS Directors and Delivering services under severe financial constraint the second ranked issue overall. IT strategy and planning and Providing a quality, resilient service are also ranked highly.

Fifty eight institutions responded and 66 valid responses were received. 73% of respondents were IT/IS Directors or equivalent and the others senior IS/IT managers.

• Executive summary
• Ranked list of results from the four perspectives
• List of Top 12 UCISA concerns with concern descriptions
• Comparison with 2008/9 results 
• An international perspective
• Mission Group perspectives 
• Description of all the candidate concerns

A PDF of the results booklet (A5 format) is available in publications

The aim of the survey is to identify the matters of concern to IT / Computing Service Directors and their institutions to enable us to develop our programme of events to better meet these and so offer better value from UCISA membership. The JISC, JANET (UK) and other agencies should look to the results of this survey to get a view of the concerns of the sector and consider these in developing their programmes. Individually each institution can benefit from understanding the broad consensus on these matters, and perhaps use this in developing their own IT/IS services. The process also offers UCISA a way of further promoting the Association.

Acknowledgements

UCISA would like to thank the members of the community that contributed to the survey, the members of the Executive that reviewed the candidate concerns and the members of the UCISA staff who compiled the survey and carried out the analysis of the results.