Tag Archives: TEL

Part 1: Fresh meat and learning about user involvement

 

 

Sara Henderson
Graduate Intern (Student Champion),
Student Systems Project (Corporate Information and Computer Services)
University of Sheffield

 

 

UCISA SSG17: Reflections from a bursary scheme winner

I should start by introducing myself.  I’m Sara and I work as Student Engagement Officer on a major business change project at the University of Sheffield.  I began in January on the University’s Graduate Internship Scheme, before being extended in my role.  A colleague encouraged me to apply to UCISA’s bursary scheme as a junior member of staff, so that I did.

I am interested in technology but motivated by people, so SSG17 presented the perfect opportunity to learn from others in the sector and gain a wider perspective on the work I’m doing.  Now that’s out of the way, we can get to the good stuff.  I present to you my diary (of sorts) from the conference, showcasing some of my thoughts and favourite moments.

Day 1

11:30am

Fuelled by coffee and adrenaline, I find myself in the conference exhibition space, perusing the exhibition but avoiding eye contact.  I glance around the room to see pockets of conversation forming; for some this is an opportunity to catch up with old friends and colleagues, whereas the rest of us are fresh meat.

13:10pm

Neil Morris from the University of Leeds captures the delegates’ imagination with his presentation ‘Reimagining Traditional Higher Education in the Digital Age’ , focused on how to embed technology-enhanced learning in partnership with students.  “We don’t involve students in projects, we don’t seek their feedback in ways they are interested in giving it, or make use of their intelligence and creativity”.

Neil’s talk affirms why I wanted to come to this conference, challenging the status so often assigned to students – as being passive receivers of knowledge and services, rather than intelligent consumers.  We ought to be involving students in project work, fundamentally and authentically.

15:50pm

Room 101 proves a fantastic way to end the first day, with an all-female panel and some very funny moments.  Did someone say Apple Genius Bar?

11:20am

The day kicks off to an unnerving start when I find out that the panel I am shortly appearing on is one of the most popular sessions of the conference.  To find out more about my experience, head over to my second post – ‘Part 2: Not in the IT crowd (and that can be a good thing)’.

12:20pm

Now for perhaps my favourite talk of the conference: ‘Technophobe Testing’ by Francesca Spencer (Leeds Beckett University).  The basic premise is that in IT of all places, we ought to be involving technophobes, because they can actually be a help rather than a hindrance to our work.  Francesca had the brainwave of recruiting some self-confessed technophobes, and observing their use of AV equipment in a judgement-free zone to determine how to make it more user-friendly.  We need to embed our users in the process of implementing technology (before it’s too late).

Day 3

9:00am

I’d be lying if I said I didn’t have to climb down from my pedestal during breakfast, on what is affectionately known as “fuzzy Friday”. Unlike some of the conference-goers making a beeline for a fry-up, I opted to for a sensible night in after a case of conference-fatigue…

12:30pm

Paul Boag closes SSG17 by informing us ‘How to Create a User Experience Revolution’ .  His insistence that “if you don’t speak to your users once every six weeks, you don’t get to be a stakeholder in a project” certainly rung true, and he comfortably drew together some key themes from the conference, about collaborative working, establishing shared values and cultural change.

So there we have it – my experience in a nutshell.  Thank you to UCISA for having me, and if you want to hear more from me, head over to my second post ‘Part 2: Not in the IT crowd (and that can be a good thing)’, or follow me on LinkedIn:

(Presentations and video streaming available at the conference website)

Benefits of receiving a UCISA bursary

profile_picture

 

 

 

 

Salman Usman
Academic E-learning Developer
Kingston University London

 

 

I attended the EUNIS Congress 2015, and a pre-conference workshop on electronic management of assessment (EMA), from 9-12 June 2015. Both the events were hosted by Abertay University, Dundee. My attendance at the aforementioned events was made possible by the UCISA bursary scheme. This report details the benefits that receiving a UCISA bursary had to my professional development, to my institution, and potentially to the HE IT community.

The conference and associated workshop have contributed greatly to my professional development. They have provided me with valuable insights into current and emerging trends in Technology Enhanced Learning (TEL), as well as approaches to research in TEL. With the fast-changing world of technology, and my workload over the last few months, it has been hard for me to keep on top of the latest developments in TEL. In view of this, the conference provided me the time and opportunity to catch up. With a recent move to online coursework submission and feedback at my institution, and an increased emphasis on providing students with formative assessment opportunities through technology, the EMA workshop was particularly useful for comparing, evaluating, and informing my institutions’ approaches and practice.

The highlight of the event was the fact that it was pan-European, with delegates from over 20 EU countries. Therefore, I was provided a rare glimpse into the European TEL landscape. I also received some useful tips on taking notes electronically, and on travelling to conferences. Additionally, although I have been supporting academics in using Twitter in their teaching practice, it was the first time that I had used Twitter myself at a conference. I have realised that it is a great way to not only keep up with other concurrent sessions and the audience response, but also to remain in touch with fellow delegates – the Twitter handle is the new business card. I met some great people, and feel that I am better placed to identify partners for funding bids and future collaboration on TEL projects.

I wrote four blogs for the UICSA website detailing my account of and reflections on the conference and workshop. The process of writing blogs was very useful, as it prompted me to reflect on what I have learnt and gained. The blogs were disseminated by UCISA through Twitter and the UCISA JISC mailing list, and also through the EUNIS website. I hope that the blog posts were found useful by those who read them. The blogs were also shared with members of my faculty’s education committee. I also shared some of the e-learning and learning design tools that I came across at the conference and workshop with my faculty through a monthly newsletter on TEL, and with colleagues in a central university department related to academic development.

The conference hosted a wide range of suppliers and service providers of e-learning services. These included learning management systems, lecture capture, assessment and feedback tools, and plagiarism detection tools. My institution was carrying out a review of its learning technology provision at the time, and, being a member of the learning technology review group, the conference and exhibition provided timely insights in current technologies and trends.

 

Technology in Higher Education – best practice, skills and the student offer

Earlier this year, I attended the Westminster Higher Education Forum seminar on best practice of using technology in higher education and for future employment. The forum has members from both Houses of Parliament as well as representatives from universities and colleges. This short half-day seminar included 5 minute presentations from a number of speakers with time for questions.

Collaboration, collaboration, collaboration

One of the discussions, chaired by Baroness Morgan of Huyton, centred on the effective use of a social networking in teaching and highlighted the successful use of Facebook for new students. I think the important factor was the use of a student as one of the administrators looking after the closed group and videos made by students for students. This partnership proved invaluable – Professor Peter Strike, Vice Chancellor of University of Cumbria, said conversations were encouraged, in contrast to staff preaching to students, and this approach improved engagement. Another project discussed by Dr Laura Ritchie from the University of Chichester identified the use of informal learning spaces using social networks as a platform for collaboration and learning. She likened students’ experience with technology as tea and toast – they are exposed to it on a daily basis but the question is do they know how to use it effectively?

Digital tattoo

Awareness of personal content shared online was discussed at length in the questions and comments from the floor and is still a factor that could affect a student’s employability if they are sharing images and conversations with the world that are not appropriate for future employers to view. Whose responsibilty is it for students to be aware of what they share online? Currently posts cannot be removed permanently and there is concern the social networking sites have access to personal data even after it has been deleted by the user. Dr Richard Harvey, University of East Anglia said a colleague had suggested to him the use of Twitter should be taught and found this comment outrageous. I think students may not require being taught how to use Twitter but many will need guidance on how to use it effectively and the consequences of not. Mark Kerrigan pointed out that the different levels of digital capabilities will mean that some students will need to spend time learning a new technology before they can engage with their study. The amount of time students spend mastering a new technology before studying the subject they were at university to learn can vary greatly.

MOOCs vs Face-to face

MOOCs seems to still be a buzz-word between HE professionals and the media with mixed opinions. MOOCs were suggested as a good approach for new students to measure their engagement before attending university to identify who does not engage and will need extra help. Face-to-face teaching is still recognised as a preferred approach by some students, as confirmed by Lawrie Phipps from Jisc. MOOCs have caused some heartache to staff when students have used the forum inappropriately. Michael Kerrison’s example of a student using the MOOC forum as a platform to air their own personal views of the US consititutional law was interesting. I think it can be tricky giving students free reign and terms of use should be put in place. But is this restricting their artistic licence?

Summary

Peter Tinson, UCISA’s Executive Director, mentioned the digital capabilities survey deployed by UCISA digital capabilities sub group identified the wide range of support provided for staff and students across the sector. I think there is a plethora of experience to be shared between practitioners. I am not sold on the idea that students can be taught digital skills per se but agree with findings from the survey – digital skills should be embedded within existing curriculum without being labelled as learning technology. It is important that the use of technology is just as important as how to use the tool itself and the impact of the web in everyday life, learning and the workplace. York St John University is currently auditing the digital skills training offered to staff and students and I am looking forward to a Digital Capabilities Framework being put in place to streamline the provision of digital skills teaching. I hope this will help improve the students’ experience and provide a good choice of what is on offer from the university as a whole in contrast to being provided from separate departments. I think adaptability and willingness to learn new things should be encouraged in this ever-changing digital world.

For the twitter conversation go to:
https://storify.com/NodWebb/technology-in-higher-education-best-practice-skill


About Annette Webb
Edited westminster

I have been an IT Trainer at York St John University since 2005 and am a Fellow of the HEA. I support staff and students at all levels on digital systems. I have recently completed a Masters degree and benefited from the experience of being a student in the 21st century. I have a keen interest in helping staff and students to use technology effectively.
This post was written by Annette Webb, Academic Technologies Trainer, York St John University and a member of the UCISA Digital Capabilities Group