Tag Archives: Padlet

International inspiration and useful tools at Lean HE

Leah March
Process Improvement Facilitator
University of Sheffield
Mark Boswell
Business Enhancement Manager
Middlesex University London

Lean HE 2018 Conference, Tromsø summary guide

This summary guide (pdf available Leah March and Mark Boswell guide for Lean HE) was created following our attendance to the Lean HE Conference Tromsø in November 2018. The aim of the guide is to highlight useful tools and topics shared throughout the conference and to provide some tips on making the most of the conference experience. We give some possible next steps in relation to both attending the Lean HE 2019 conference and applying for the UCISA bursary funding which allowed us to attend.

Keynote speakers

Professor Tove Dahl, Professor of Educational Psychology at The Artic University of Norway

Professor Dahl’s session started with a powerful story from her own working life about the difficulty of adopting new technology when she had not been equipped with awareness about the change nor the skills to readily use it, and the frustration and rework it resulted in. She also spoke about the need for courage to adopt change and the importance of equipping people with the necessary desire and tools to make mustering that courage and overcoming the difficulties easier.
You can read more about Professor Dahl’s blog about courage here.

Niklas Modig, Author, inspirational speaker and researcher in Lean and operational excellence

Niklas Modig’s inspiring presentation was split into two halves. The first concentrated on explaining the ‘efficiency paradox’, and the challenge of achieving flow efficiency alongside resource efficiency, across an extended process.
The second half was focussed on how he facilitated the first half of the session in a way that enabled his audience to reach their own conclusions, rather than provide conclusions for them, ensuring greater buy-in to the outcomes.
You can watch Niklas here explaining the efficiency paradox and other key areas of Lean.

Professor Torbjørn Netland, Head of Chair of Production and Operations Management, ETH Zurich

Professor Netland’s session talked about the close relationship between Lean and digitisation and that Lean and digitisation should collaborate in order to deliver effective process innovations. He also spoke about the power of Open Process Innovation and the importance of breaking down silos both within our organisations and between our organisations in order to utilise the wide range of knowledge and expertise to drive innovation – the more ideas there are the higher chance there is of good ideas.
You can read more about Torbjørn’s work by visiting his website ‘Better Operations’ to find out more about him and access useful links to his publications and blogs.

Key Tools

  • General

Pecha Kucha Lean HE Style

For those that have not seen or delivered a Pecha Kucha before, the concept originated in Japan whereby twenty slides are shown for twenty seconds each. It is a clever way to ensure that presentations are concise and fast paced. Several different institutions (Edinburgh Napier University, Leicester University, University of Twente) delivered presentations in this way, all telling their story.
You can read more about the Pecha Kucha presentation style here PechaKucha.org.
  • For you and your team

Inspiring Lean in Your Organisation – University of Strathclyde and CQUniversity

The session explored four key elements of the Lean Leadership model, which acted as a useful model to encourage others to brainstorm how they can both adopt lean themselves or encourage others to do so. We also completed a Lean Leadership Development plan with activities that we were going to undertake as individuals. You can see a template of the tool in the presentation via the ‘Key Tools’ link above and a summary by Graham and Graeme here.
  • For your projects

No Flip Charts Required! – University of Cambridge

Linda Spinks introduced us to a tool called SIPOC Extra that she has been using in recent workshops. The tool encourages workshop participants to consider key process steps one by one and answer questions incl. ‘who is involved’, ‘what is produced’ and process metrics. It was a useful tool to encourage thinking and discussion amongst staff unfamiliar with thinking about process, and allowed for quicker write-up and feedback. You can see a template of the tool in the presentation via the ‘Key Tools’ link above and a summary by Linda here.

Using Lean to Address Institutional Risk – University of Waterloo

A really helpful session which demonstrated how institutional risk can be calculated and used to evidence the need for improvements and as a way to encourage (particularly senior stakeholders) to drive change institutionally. I particularly thought their Risk Management Reporting Template and associated quantifiable metrics to be a useful tool to demonstrate and inform key stakeholders of risks and help plan for the future. You can see a template of the tool in the presentation via the ‘Key Tools’ link above and a summary by Kimberley and Kim here.

The Games People Play – Christine Stewart, Macresco Ltd/Cardiff University

Christine demonstrated the use of the ‘penny game’ to engage groups in activity which demonstrates the challenges we create for ourselves when batching work during multi-step processes.

Useful software

Menti: Laura Hallett from York St John University used Menti throughout her presentation to encourage audience participation and gather feedback on the session. It was really easy to join the session and Laura had a really good response rate. If you would like to learn more about Menti you can do so via their website.
Padlet: All sessions, including keynote speakers, were created within the conference Padlet in the order of delivery. Throughout the conference delegates were able to use Padlet to provide instant feedback linked to the sessions they attended. This was then immediately available to all other delegates to review, enabling follow up either with presenters or attendees to learn more where comments sparked interest or ideas. If you would like to learn more about Padlet you can do so via their website.

Value of networking

The team at The Arctic University of Norway did a brilliant job of fostering a relaxed, open and supportive atmosphere throughout the conference. This made networking with other delegates (of which there were 150 from around the world) much easier. Networking can be a really useful way to hear and share ideas, tools and techniques. Many people at the conference also remarked that it renewed their energy through the contagious passion of enthusiasm for the work. It can also allow you to make invaluable contacts for the future, be that for coaching, support or to call on if facing a similar problem or project.
Tips for effective networking
  • Don’t be afraid to sit with/talk to people you don’t know
  • Don’t assume because institutions are very different there aren’t things you can learn from one another
  • Follow people on Linkedin
  • Join mailing lists like the one managed by UCISA PCMG which are great in helping you to reach out to colleagues in the sector to ask for support and advice. You can join the UCISA PCMG mailing list hosted by JISC via the JISCMail website.

Next steps  

Finally, we would like to say a huge thank you to UCISA for enabling us through their bursary the opportunity to attend such a wonderful, engaging, thought provoking and interesting conference.
If you would be interested in attending the Lean HE 2019 Conference in Michigan, you can find out more here or if you would like to be part of the Lean HE community, you can join their regional mailing lists via the Lean HE webpages.
 Interested in finding out more about a UCISA bursary, then visit UCISA Bursary Scheme.

Planning to get the most out of FORCE2018

Alice Gibson
Research Publications Officer
Library & Archives Service
London School of Hygiene and Tropical Medicine

Preparations for attending FORCE2018

With under a week until I set off, I am greatly looking forward to attending FORCE2018 in Montreal as a UCISA bursary winner for 2018.
FORCE2018 is organised by FORCE11, a community of scholars, librarians, archivists, publishers and research funders that has arisen organically to help facilitate the change toward improved knowledge creation and sharing. Working individually and collectively, their aim is to bring about a change in modern scholarly communication through the effective use of information technology, and to maximise efficiency and accessibility to the communication.
I will be attending pre-conference workshops on 10th October hosted at Concordia University, including participating in Springer Nature’s roundtable discussion, to discuss metrics for open access books. From 10th – 12th October, I will be at McGill University attending sessions and presenting a poster.

Engagement

The theme of FORCE2018 is ‘engagement’, so as an attendee I wanted to set myself the task of organising an event on my return, where I can utilise the new knowledge and skills I hope to acquire while the event is fresh in my memory. The fruits of this labour will be an event for LSHTM’s extended open access week (#LSHTMopenaccessweek), running through October: our ‘Creative Commons Workshop’.
LSHTM’s Creative Commons Workshop’ builds on a blog post ‘Creative Commons outside of Academia’ that in turn expands on the poster that I will be presenting during the poster sessions at FORCE2018. My poster takes up the theme of ‘engagement’ and merges this with the intricacies of open access policies, specifically those concerning what licences scholarly works should be made available under. In doing this, I seek to suggest that encouraging active participation with projects that utilise Creative Commons licences outside of academic life can serve to demonstrate the purpose of some of the licences required within in it.

My Schedule

There are a wide range of sessions available across the three days and having been through the programme, I have already planned which ones to attend.
Of course, as a PhD student studying Philosophy and working in research support, I could not miss the opportunity to attend a talk concerning using Wittgenstein’s thought to consider how we can appeal to theory to help us overcome some of the challenges we face in scholarly communication, an event which will be happening in the morning on Thursday.
I am also particularly looking forward to attending the session run by the cofounders of Impactstory, Heather Piwowar and Jason Priem, on Friday. Their Simple Query Tool has made tasks that would be endless if done manually, straightforward and manageable in my daily role, and filled the void left by the closure of Lantern, the service that Cottage Labs ran to facilitate checking the open access status of articles.
The entire conference is full of fantastic opportunities to address my professional and personal interests and I expect some other highlights to be the workshop on blockchain in scholarly communication, the talk on open access journals in Latin America, and the workshop run by Jeroen Bosman and Bianca Kramer concerning envisaging optimal workflows.
Between all of these sessions, talks and workshops, I hope to have the opportunity to meet with some people who I have come across already in my work in open access, and to meet new colleagues and learn of innovative projects and initiatives to bring back to our team at London School of Hygiene & Tropical Medicine. As a note-making mechanism, I will record ideas and resources that I come across throughout the conference on the online tool, Padlet, which will be available for anyone to read here.
On a more personal note, I am very excited to explore the city having never been to Montreal (or Canada) before, and intend to make the most of the wonderful opportunity made available to me.
Interested in finding out more about a UCISA bursary, then visit UCISA Bursary Scheme.

UCISA bursary leads to new role

Kathryn Woodroof
Business Analyst
University of York

 

 

 

Lessons from the IRM UK Business Analysis Conference Europe 2017

In September 2017, I received a UCISA bursary which enabled me to attend the annual Business Analysis Conference Europe. This conference brings together over 500 Business Analysts from a range of sectors across the continent. At that time I was one year into my first formal BA post and I was excited about an opportunity to fine tune my practice and learn from others. I came back to work with a Padlet board full of conference notes, photos, ideas and contacts. Six months later I’ve been reflecting on the benefits of receiving a UCISA bursary.
For me as an individual, I came away from the conference with a sense of pride in my profession and confidence in the skills and strengths that I can bring to any IT project. I have used new tools and techniques that I learned at the conference, such as systems thinking and prototyping. I’ve also been following my manifesto for fun at work, which I spoke about in my UCISA blog post. Ultimately, the conference motivated me to aim higher and in March 2018, I was appointed to the post of Portfolio Manager for Enterprise Systems. This new role gives me the opportunity to leverage my business analysis skills to facilitate strategic decision-making at the University.
My learning from the conference has also been shared with my immediate team and it’s enabled us to improve our BA practice. We now meet fortnightly to share knowledge and work together on problems. In particular, we’ve been focusing on how we can support agile development practices; this was a hot topic at the conference and the discussions I had with other BAs have informed our thinking here at the University. I’ve also worked with my team to improve the Business Analysis section of our project toolkit, which is a shared resource open to everyone at the University.
I’ve shared my insight from the conference with others outside of our team, for example in a presentation at YO10, our community of practice for staff interested in business change. I’ve also used my conference learning to support Sarah Peace in preparing for a workshop on IT communications with the UCISA Support Services Group.
I also presented my conference takeaways at the Higher Education Business Analyst Forum in London so that my peers in HE could benefit from my experience. I’m still in touch with some of the BAs that I met at the conference via LinkedIn and Twitter and feel that I have a bigger network to tap into than I did before the conference.
Interested in finding out more about a UCISA bursary, then visit UCISA Bursary Scheme.
UCISA welcomes blog contributions and comment responses to blog posts from all members. If you would like to contribute a new perspective or opinion on a current topic of interest, simply contact UCISA’s marketing manager Manjit Ghattaura via manjit.ghattaura@it.ox.ac.uk

 

The views expressed on UCISA blogs are the authors’ and do not necessarily reflect those of UCISA

Guided social learning

julie120Julie Adams
Academic Skills Tutor
Staffordshire University
UCISA DSDG (User Skills Group)

 

 

Learning Technologies 2015: Day 2 – Collaborative learning for the networked age

Jane Hart from the Centre for Learning and Performance Technologies led the most interactive of all the sessions I attended. She began by getting us to work with our neighbours by sharing useful apps/resources from our mobile devices. We then moved on to look at QR codes – scanning some Jane provided us with, then creating our own and uploading them to a hashtag (#gslqr). Finally Jane displayed the stream of these on screen allowing us to explore some of those created. In the final exercise, Jane set up a Padlet for us to add comments to, on how we could use these tools or guided social learning in our organisations.

I have to admit to being surprised that the delegates I was sitting by were not at all familiar with QR codes, having never scanned one before let alone thought of creating one. I have used QR codes quite a lot previously, so was able to help them with this. I was also one of the few who had used Padlet before. Maybe in HE we are ahead of some organisations in using these types of tools to support learning.

I think that getting us to co-operate, share and help one another was part of the point of the exercise, rather than showing us the tools themselves, as Jane went on to talk about some of her work in helping teams develop skills and confidence in using technologies through the use of a learning guide. She outlined a project she had worked on with a team of trainers from Pfizer in India who wanted to know more about using iPads in training.

The key features that helped make this a successful social learning course were that participants were quick to comment on each other’s work, congratulated others on their achievements and helped and supported each other with problems. There was also a continuous flow of conversation.

Jane has written more about this training on her blog –  and the manager of the group, Sunder Ramachandran, has also written about his experiences.

A few relevant things to note from what Jane said:

  • An activity itself does not equal learning – we need a goal. This is an obvious point, but worth keeping in mind when introducing new technologies.
  • Sometimes there is a temptation to use tools/technology just because they ‘are there’, rather than because they are the best thing for that particular job.
  • Other success factors for social learning include respect for others’ views, the group wanting to learn and having a learning champion to help encourage and keep learners on track.

I know there have been a number of staff development courses run in HE that follow a similar theme to this, and encourage staff to learn more about social media – especially the variations on ‘23 Things’ that started in libraries but spread to other staff groups too. Although setting up such courses does take some planning and commitment, most people who participate find them beneficial. I have looked at running something along the lines of ‘23 Things’ previously, but never actually done it. This session make me seriously think of trying to get this done – maybe at a scaled-down version looking at a few key technologies and tools.

Learning Technologies 2015