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Benefits of receiving a UCISA bursary

Giuseppe Sollazzo

 

 

 

Giuseppe Sollazzo
Senior Systems Analyst
St George’s, University of London

 

 

 

 

Last October I was lucky enough to be selected for a UCISA bursary to attend O’Reilly Velocity in Amsterdam. Velocity is one of the most important conferences for performances in IT Systems, which is my area of work at St George’s, University of London: I lead a team of systems analysts who take care of the ongoing maintenance and development of our infrastructure. I had wanted to attend the conference for quite a while, but was always prevented from doing so by the hefty funding required, something that my institution could not readily justify.

The format of Velocity is particularly well suited to a mixture of blue-sky thinking, practical learning, networking with other professionals. Each day ran from 8:30 till 18:30. Following this schedule for three days was intense, but extremely rewarding in terms of learning.

I have written blogs for UCISA day by day throughout the conference. You can read about the specific sessions I followed on each day at the following links: day one, day two and day three. In summary, I learned about a mixture of practical techniques and heard about experiences in a variety of sectors.

As I wrote in my first blog post ahead of the conference, a focus on performance and optimisation is important for academic IT services, and specifically for my institution: with our 300 servers and 30,000 accounts to take care of, this is not just an important consideration, but our major worry on a daily basis. Access to funding is becoming increasingly competitive, as is student and researcher recruitment; it is becoming our primary goal to provide systems that are effective, secure, scalable, fast, and at the same time manageable by constrained staff numbers.

I was interested in three types of sessions:

  • practical tutorials about established techniques and tools
  • storytelling from people who have applied techniques to certain specific situations
  • sessions about new learning about new systems, to see where the industry is heading to.

Velocity has been great to help me crystallise my strategy on how to make St George’s systems evolve. In the past four months, this has translated into taking action on a number of aspects of our infrastructure. The most important are the following:

  • leading the team to build upon our logging systems, in order to extract metrics and improve the ability to respond to incidents
  • increasing our dependability on our ticketing system, by measuring response times and starting a project to make the ongoing monitoring of this part of our weekly service reviews
  • launching an investigation into researchers’ needs in terms of data storage and high performance computing; this has so far resulted in an experimental HPC cluster, which we are testing in collaboration with genomics and statistical researchers who are interested in massively parallel computations where performances are vital to the timeliness of research results for publishing.

I’m very grateful to UCISA for the opportunity it has given me. The knowledge and experience I’ve gathered at Velocity have been invaluable not just for starting new projects and reviewing our current service offer, but most importantly in beginning to understand what our strategy to maintain performances should be to still be able, in five to ten years’ time, to provide excellent industry-standard services to our community.

Interested in applying for a UCISA bursary? Then visit UCISA Bursary Scheme 2018.