Tag Archives: CISCO Live

Bursary winner given Cardiff University ‘Outstanding Contribution Award’

Rhiannon Gillespie
Service Desk Advisor
Cardiff University

 

 

CISCO Live conference reflections

In June 2018 I was lucky enough to receive the UCISA bursary to go to the CISCO Live conference in Orlando, Florida. The conference brought together thousands of IT network professionals from all over the world to learn and discover new technologies. Five months later I have been reflecting on the benefits of the bursary and the conference.
As an individual it has helped me grow as a person as well as with my work. My main aim was to attend the ‘CISCO Empowered Women’s Network’ track and in doing so it has helped, especially with regards to my work. I always felt like I wasn’t allowed to fail and because of this I often didn’t try new things. The opportunity the bursary provided enabled me to push myself and when I returned to work I started a secondment in the network team. I felt far more confident in my abilities and it reflected in my work. I wrote about the ‘CISCO Empowered Women’s Network’ track in my UCISA blog.
I shared a lot of what I had learnt with my colleagues in the network team and my original team, the IT service desk, on my return from the conference. I discussed various new products that I had hands on experience with in the ‘World of Solutions’ and discussed future CISCO innovations and products that would be of use to our team. I am also looking at sharing what I learnt in a Q&A session at our university IT staff conference in January.
Everything I learnt has helped with my work and as a result I was nominated for and won an ‘Outstanding Contribution Award’ at Cardiff University.
Following on from my experience of the bursary, I recently contributed to a session about potential future UCISA bursary schemes. I would encourage anyone to apply for the bursary, you learn so much and it gives a massive sense of achievement both in getting the bursary and then attending a conference you would have not been able to attend otherwise. It also really does make a difference to your personal and work life.
Interested in applying for a UCISA bursary? Then visit UCISA Bursary Scheme.

Meet the professional

Rhiannon Gillespie
Service Desk Advisor
Cardiff University 

Interview with a 2018 Bursary Winner

Job title: Senior Technician – Networks
Department: University IT
How long have you been in your current role?
3 weeks!
What does your role involve?
Maintaining and supporting the University’s network infrastructure. This includes the wired network, wireless network and telephony systems.
As part of the role I deploy new network outlets, wireless access points and telephones, as well as supporting existing infrastructure and fixing it when it breaks!
To help build my skills, I successfully applied for a bursary from UCISA, which enabled me to attend the CISCO Live IT networking conference in Orlando, Florida in June. This was an amazing opportunity and has really helped my confidence and skills. I was able to attend sessions and talks during the event, including a four-hour session called CISCO Empowered Women’s Network on the Sunday before the main conference.
As a newbie to the world of networks and being the only woman in our team, this session really helped to boost my confidence and expertise. My favourite talk was about women on the front line of the disaster response.
Tell us a bit more about your career history
My first job was as a lifeguard and swimming teacher in Caerphilly followed by a few shop jobs and then working as an administrative assistant for South Wales Police.
I started working at Cardiff University in 2009 on the IT Service Desk. This was my first role in IT and it involved supporting IT services for the whole University, both for staff and students.
While working here I led the project for the online live chat service, which was successfully rolled out this year. I started working with the network team once a week around 18 months ago to further my skills and a few weeks ago was seconded to work with them full time for three months.
Where are we most likely to find you outside of work?
Usually running around after my daughter while she takes part in her million activities! Otherwise I enjoy going to the gym (even though I moan about aching the next day!) or reading a good book.
What makes Cardiff University a great place to work?
I love that the University offers opportunities to all whether it be via standard training or working with other teams. I also love that they care about staff wellbeing and offer various events such as sustainability week and the Positive Health + Environment Week.
First published in the Cardiff University, IT Newsletter
Interested in applying for a UCISA bursary? Then visit UCISA Bursary Scheme.

The importance of networking for women in IT

Rhiannon Gillespie
Service Desk Advisor
Cardiff University

CISCO Live 2018, Orlando

Preparing for CISCO Live

As a UCISA bursary award winner for 2018, I had the opportunity to visit CISCO Live in Orlando, Florida.  CISCO Live is CISCO’s annual customer and partner conference with sessions, hands-on training and an exhibition. With just three weeks to prepare before setting off, I registered for the conference and got to work choosing which sessions I’d attend. There were hundreds to choose from, so I stuck to one area: the ‘Leadership and Equality’ track. I had to register on the sessions before arriving and some I wanted to attend such as the ‘CISCO Live orientation’ were unfortunately fully booked.
I downloaded the CISCO Live app, which held my schedule, helpful information like meals and shuttle times, and general information about the conference. This was very useful while at the conference to keep on top of where I was supposed to be.
I arrived early to allow myself to acclimatize before the conference started.  The conference was just a shuttle ride away, so on the Saturday before the conference I got the shuttle so I could find where the stop was for when the conference started and went to pick up my badge to beat the Monday morning queues.  On the Monday morning I got to the conference early to take advantage of breakfast. I could tell how big the conference was just by how long it took to walk from the shuttle stop to the dining area!
I attended two or three sessions a day and spent the rest of the time wandering around what CISCO dub the ‘World of Solutions’.  This was an area with various technical labs, ‘DevNet’ developer area and a trade show type floor where CISCO partners conduct talks and demos of their products.

CISCO Empowered Women’s Network

The track of talks I attended used to be a four-hour session called CISCO Empowered Women’s Network or ‘CEWN’ on the Sunday before the main conference. This was the first year they had spread it over multiple sessions over multiple days. A newbie to networks and the only female in the IT Service Desk team, I sometimes lack confidence. There were more technical sessions, which matched all levels of technical ability but owing to my lack of confidence I didn’t attend any of these.  The CEWN sessions, however, really helped with my confidence. They discussed varying diversity issues and how to overcome them, and some sessions were presented by women who work in different areas of CISCO discussing their roles. They also discussed how to create more diverse teams and the benefits this can have, this included a talk from the main person behind ‘CISCO men for inclusion group.
My favourite talk was about ‘Women on the Front line of Disaster Response’ which consisted of three managers from separate teams (one a different company, NetHope) discussing how they approach disaster response and help bring back networks to disaster areas. This included man-made disasters, natural disasters and refugee camps (pictured the CISCO van and inflatable satellite they take to disaster areas).
It was interesting learning how they managed this as well as the results from completing the work.  For example, one of them discussed how when speaking to some refugee children, it transpired that they had learnt how to speak English by watching videos on the Wi-Fi.
If anyone is ever thinking of attending CISCO Live, I highly recommend it. If you are a woman thinking of attending, definitely go for it. Only 8% of attendees this year were women, but this was up from 6% last year – we need to keep pushing that number up! The conference really did help with my confidence and it was just generally really good fun (especially the party they held at Universal Studios!).

 Interested in applying for a UCISA bursary? Then visit UCISA Bursary Scheme.