PPM and bimodal business transformation

Hina Taank
Programme and Projects Officer
Brunel University

Gartner Program and Portfolio Summit 2017 – Workshop

Hina Taank was funded to attend this event as a 2017 UCISA bursary winner

This blog post refers to my personal views and the learning that I experienced from attending the Program and Portfolio Summit 2017.

Track: The Changing Program & Portfolio Management Ecosystem: Building on Excellence
Bimodal Business Transformation: Connecting Agile to Lean Startup and Design Thinking by Bruce Robertson

I was looking forward to listening to the talk by Bruce, who kick-started the day by explaining the Bimodal practice:
‘Bimodal is the practice of managing two separate but coherent styles of work, one focused on predictability and the other on exploration.’1

In general, organisations are working on Agile and DevOps, however Bruce stated that this is not enough. The way forward is to have a new mind-set to incorporate design thinking and lean start-up by understanding people.

For design thinking, it is important to establish what the customer thinks and to enhance the customer journey. The practice of ethnography captures the customer view:

  • how the customer feels
  • how the customer thinks
  • what the customer does.

Establishing user experiences is a skill set. The process mapping helps the business to view what their employees experience and feel. Ideas and innovation are generated in this space.

Bruce explained the concept of integrating the design methods using Lean start-up to develop a minimum viable product by measuring, leaning and building. The build takes place in IT using the Agile method.

It was interesting to hear about the Bimodal Business Transformation and how this could be implemented.

I will be blogging on specific Summit sessions such as this one, but information on some of the other keynotes and events can be found here.

Reference 1:

Robertson, B (2017, p. 4), Gartner Program and Portfolio Management Summit 2017, Presentation: Bimodal Business Transformation: Connecting Agile to Lean Startup and Design Thinking, Gartner, 12-13 June 2017

Full details on the presentation contents or how to contact the analysts can be obtained from Gartner, Inc directly.

Disclaimer:

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Interested in applying for a UCISA bursary? Then visit UCISA Bursary Scheme.

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