Category Archives: Bursary

UCISA bursary leads to new role

Kathryn Woodroof
Business Analyst
University of York

 

 

 

Lessons from the IRM UK Business Analysis Conference Europe 2017

In September 2017, I received a UCISA bursary which enabled me to attend the annual Business Analysis Conference Europe. This conference brings together over 500 Business Analysts from a range of sectors across the continent. At that time I was one year into my first formal BA post and I was excited about an opportunity to fine tune my practice and learn from others. I came back to work with a Padlet board full of conference notes, photos, ideas and contacts. Six months later I’ve been reflecting on the benefits of receiving a UCISA bursary.

For me as an individual, I came away from the conference with a sense of pride in my profession and confidence in the skills and strengths that I can bring to any IT project. I have used new tools and techniques that I learned at the conference, such as systems thinking and prototyping. I’ve also been following my manifesto for fun at work, which I spoke about in my UCISA blog post. Ultimately, the conference motivated me to aim higher and in March 2018, I was appointed to the post of Portfolio Manager for Enterprise Systems. This new role gives me the opportunity to leverage my business analysis skills to facilitate strategic decision-making at the University.

My learning from the conference has also been shared with my immediate team and it’s enabled us to improve our BA practice. We now meet fortnightly to share knowledge and work together on problems. In particular, we’ve been focusing on how we can support agile development practices; this was a hot topic at the conference and the discussions I had with other BAs have informed our thinking here at the University. I’ve also worked with my team to improve the Business Analysis section of our project toolkit, which is a shared resource open to everyone at the University.

I’ve shared my insight from the conference with others outside of our team, for example in a presentation at YO10, our community of practice for staff interested in business change. I’ve also used my conference learning to support Sarah Peace in preparing for a workshop on IT communications with the UCISA Support Services Group.

I also presented my conference takeaways at the Higher Education Business Analyst Forum in London so that my peers in HE could benefit from my experience. I’m still in touch with some of the BAs that I met at the conference via LinkedIn and Twitter and feel that I have a bigger network to tap into than I did before the conference.

Interested in finding out more about a UCISA bursary, then visit UCISA Bursary Scheme.
UCISA welcomes blog contributions and comment responses to blog posts from all members. If you would like to contribute a new perspective or opinion on a current topic of interest, simply contact UCISA’s marketing manager Manjit Ghattaura via manjit.ghattaura@it.ox.ac.uk

 

The views expressed on UCISA blogs are the authors’ and do not necessarily reflect those of UCISA

Learning behaviours and the development of new digital systems

Alice Gallagher
Senior Product Development Manager
The Open University

 

Making the most of the OEB conference


In December I was lucky enough to be awarded a UCISA bursary to attend OEB in Berlin, Germany. It is a vast, international conference that I would otherwise not have had chance to experience.

What is OEB?

OEB (formerly Online Educa Berlin) is an international learning and technology conference that spans corporate, education and public service sectors. It lasts for three days and attracts more than 2,000 participants and over 100 exhibitors. There are more than 100 sessions across the three days, including hands-on workshops, plenaries, interactive breakout sessions, discussions and debates, labs, demos and performances.
What most attracted me to the 2017 conference was the conference themes of ‘Adapting for Action’, ‘designing to Engage’ and ‘Enhancing New Skills Learning’ and how these relate to the work I am currently involved with. Most notably, research into learning behaviours to inform the development of new digital systems and tools at the Open University.

Where is it?

It is held at the Hotel InterContinental, on the western side of Berlin, around 20 minutes from Tegal Airport. It’s quite a busy area, with shops, restaurants and Berlin tourist attractions not too far away. In December there are also the Christmas markets nearby, which are well worth a visit at the end of a busy day of conferencing.

What’s it like?

In a word, big. It is a packed programme of events, with thousands of delegates descending on the Hotel InterContinental. There’s a great, buzzing atmosphere and loads of opportunities to connect with people who have different perspectives on learning and technology. The sessions are really varied and there are tons of stands to visit. The hardest part is working out where to spend your time.

 

Getting the most out of it

If you can, arrive the day before the main conference starts. You need a bit of time to acclimatise, and read the conference programme in detail. There are also pre-conference events the day before, but you need to pre-book those. Some are free, but most are extra on top of your conference ticket price.
The app is really useful, so download that when you arrive. You can choose your session and create a timetable for yourself. You can also find other delegates on there. Really useful for when you’ve forgotten the name of the person you’ve just been talking to!
I was able to attend on an OEB-plus ticket, which enabled me to attend extra sessions, as well as access to a quieter lounge and restaurant. Perfect for networking opportunities!

OEB 2018

The overall theme of the 2018 conference is ‘Learning to Love Learning’, with a focus on its changing role in our future society. Some of the more focused themes include ‘Instilling curiosity’, ‘Dynamic learning, training and future-oriented skills’, ‘Nascent technologies to change learning’, ‘Developing learning professionals’ skills and implementing complex change’ and ‘Measurable results and data collection pay-offs’. The keynote speakers have been announced as Ulrich Boser (The Learning Agency), Geoff Mulgan (NESTA), Ben Williamson (University of Stirling) and Esther Wojcicki (Educator, journalist and IT and OER consultant). It looks a fascinating conference.
Interested in finding out more about a UCISA bursary, then visit UCISA Bursary Scheme.
UCISA welcomes blog contributions and comment responses to blog posts from all members. If you would like to contribute a new perspective or opinion on a current topic of interest, simply contact UCISA’s marketing manager Manjit Ghattaura via manjit.ghattaura@it.ox.ac.uk

 

The views expressed on UCISA blogs are the authors’ and do not necessarily reflect those of UCISA

Interviews: How AV developments in Melbourne’s universities are helping students

Ben Sleeman
Service Development Assistant
University of Greenwich

AETM Conference 2017 and university visits, Melbourne, Australia

Prior to attending the Audiovisual and Education Technology Management (AETM) Conference (AETM conference) at the University of the Sunshine Coast, courtesy of a UCISA bursary, I spent a week visiting five universities in Melbourne.  At each of the universities, I was taken on a tour of their teaching and learning spaces by the audio visual teams, and then interviewed a member of the team at each university to talk about what I had seen.

I have already shared interviews with Jeremy West, Senior Audio Visual Engineer and Tech Lead in the eSolution Team at Deakin University, where we discussed the range of AV technologies at Deakin and these can be seen in my previous blog posts. One of the particular areas we discussed related to the support of hearing impaired users in teaching and learning spaces – this was also an area that I discussed with other university AV teams when touring their facilities.

Monash University

The first university I visited was Monash University where I met Matt Crawford, Audio Visual Operations and Service Delivery Manager in the eSolutions Team. Matt showed me around the teaching and learning spaces and answered some questions about what I saw on the tour.

We also talked about the current hearing-impaired AV solutions at Monash University and about new technologies and the legal requirements in Australian buildings to acquire a certificate of occupancy. Currently, Monash have various technologies, such as hearing loops and infra-red (IR), in place due to the age of their buildings but they are aiming to move to a consolidated solution.

University of Melbourne

The second tour of teaching and learning spaces took place at The University of Melbourne. Here Carlo Sgro, Senior Technical Specialist in Audio Visual Service and Strategy Infrastructure Services, gave me a tour and discussed the university’s AV solutions.

When talking about hearing impaired AV solutions, Carlo said that a high proportion of the systems are hearing loops; they have tried to stay away from infra-red and radio frequency (RF) solutions so are currently investigating wifi solutions as an alternative.

RMIT

The third university visit was with RMIT. I was taken around RMIT’s teaching and learning spaces by Adam Attana, Team Lead, AV Design, Technology – Learning, Teaching and Research, and Nikesh Kapadia, AV Delivery Manager, Information Technology Services.  After the tour I interviewed Nikesh, who explained how the flat floor teaching spaces have the IR systems in place while the lecture theatres have induction loops. With the IR systems, the receivers are managed by the student facing RMIT connect department, which allows the receivers to be lent out to students with hearing impairments.


 

 

Swinburne University

My fourth visit was to Swinburne University where I met with Robert Cameron, Technical Manager – Audio-Visual, Infrastructure Group, Information Technology. Most of the hearing-impaired solutions at Swinburne have historically been induction loops but they have recently moved to IR solutions.



Interested in finding out more about a UCISA bursary, then visit UCISA Bursary Scheme.

UCISA welcomes blog contributions and comment responses to blog posts from all members. If you would like to contribute a new perspective or opinion on a current topic of interest, simply contact UCISA’s marketing manager Manjit Ghattaura via manjit.ghattaura@it.ox.ac.uk

 

The views expressed on UCISA blogs are the authors’ and do not necessarily reflect those of UCISA

SharePoint migration from MySites to OneDrive for Business

Tristian O’Brien
SharePoint Technical Specialist
University of Brighton

Blog entry syndicated from my other blog that runs on GHOST.

I maintain a set of PowerShell scripts and processes to migrate many MySites from SharePoint 2010 to OneDrive for business.

As we know, PowerShell can automate many processes that you could perform using the user interfaces of SharePoint on premise or in the cloud.

So the general idea is to:

  • use a mapping file, where we have at least two columns. Column A in the windows on-premise username. Column B is the Office 365 (O365) login. I do have a third column, which is the destination OneDrive, but since this is almost usually the OneDrive logon, where any ‘@’ or ‘.’ are escaped as ‘_’
  • populate this file or database table with the users that you want to migrate
  • using PowerShell iterate through this list and
  • set users on-premise MySite to read only – I upload a separate master page and change the page status for this
  • in O365, assume the user is setup, licensed and provisioned. We use an account that has global admin rights in O365.
  • in O365, make sure that the global admin has access to the users OneDrive by adding it as a secondary admin
  • use ShareGate PowerShell to migrate the data. I know this is a cheat, but there are many reasons to use ShareGate such as insane mode, using Azure Storage and logging. Here are some other thoughts on Azure Storage.
  • when content has migrated successfully, timestamp the user profile on-premise with a date migrated value – later on we deploy some timer jobs to with delete or recycle after a specified time period.

Take a sneak peek at the https://github.com/devacuk/UoBMigration.  This is some code that I prepared for the dev.ac.uk event co-hosted by UCISA and JISC in February 2018. Slides are available here.  Much of the knowledge I accrued in order to do this are as a result of being awarded a UCISA bursary that paid the costs of travel, conference entrance fee and accommodation to MicroSoft IGNITE 2017.  For blogs on Microsoft Ignite, click here

I strongly suggest that if you do work in IT for a UK Higher Education institution, that you apply for the bursary yourself. Where this particularly helped is that I attended sessions about the latest developments in PowerShell, the tooling and Office 365. I found it particularly valuable to meets engineers from Microsoft Azure, ShareGate, MetaLogix and other vendors of migration products.

The only downside is that it is a corporate event, so one particular query about how and when any throttling of content into and out of Office 365 may occur, didn’t really get any answers from Microsoft, as I guess this kind of detail is a trade secret, I get that.

ShareGate offered some good advice on their experience with organisations way bigger than my institution, in that if you use their tools to manually migrate, use different tabs for different migration tasks. If using it in its PowerShell guise, then split the job up. Although managing that particular task would be a challenge in terms of organisation. I guess you could containerise the server using say Docker but ShareGate licenses would be needed for those individual containers I guess.

Another aspect of IGNITE is the sheer scale if it. I had planned to attend various sessions, but this wasn’t always possible due to sessions being placed far apart, overcrowding at some times and the warm weather. If I went again, I would be prepared for that though.

This blog post also appears on http://blogs.brighton.ac.uk/tristianobrien/

Interested in finding out more about a UCISA bursary, then visit UCISA Bursary Scheme.

UCISA welcomes blog contributions and comment responses to blog posts from all members. If you would like to contribute a new perspective or opinion on a current topic of interest, simply contact UCISA’s marketing manager Manjit Ghattaura via manjit.ghattaura@it.ox.ac.uk

 

The views expressed on UCISA blogs are the authors’ and do not necessarily reflect those of UCISA

Expanding horizons with a UCISA bursary

Beccy Dresden
Senior TEL Designer
The Open University

 

 

 

DigPedLab Vancouver 2017

Beccy Dresden was funded to attend this event as a 2017 UCISA bursary winner

HE TEL/IT community

Probably the biggest and most lasting benefit of receiving a UCISA bursary has been the impact that participating in DigPedLab Vancouver has had on me feeling part of a worldwide HE Technology Enhanced Learning (TEL)/IT community: my Twitter timeline now has a decidedly international flavour! The Literacies track included nearly 30 participants – two Brits apart from me, a professor from Puerto Rico, an educator based in the Austrian Alps, and the rest from North America, a mix of librarians, academics, educational project managers, IT folk, and even a practising attorney. This diversity was one of the many things that made DigPedLab so attractive to me: I wanted my western European, middle-class, middle-aged, cis white female perspective to be thoroughly challenged; over the course of the weekend, it certainly was. Each track had a dedicated Slack channel, and many of the participants have generously shared their own digital literacies resources via that medium, which I in turn have been able to share with Open University (OU) colleagues and, where those resources were publicly accessible, with the wider community (e.g. via links in my bursary blog posts). And of course the bursary also gave me an opportunity to share my work and that of my team/institution with the North American (and wider) HE TEL/IT community, an international visibility that would otherwise be difficult to achieve.

Institutional impact

While there have been fewer institutional opportunities than I had hoped to disseminate what I learned at DigPedLab Vancouver (they have mainly been restricted to knowledge-sharing activities within my team, and colleagues in our Learning and Teaching Innovation Portfolio), one exciting benefit to come out of it is that I am currently supporting faculty colleagues to deliver our own mini DigPedLab here at the OU. Having experienced their teaching first hand, I am a strong advocate for the critical digital pedagogy approach promoted by Jesse Stommel, Sean Michael Morris, and their associates, and I am looking forward to developing a network of support for this approach across my institution.

Since this year’s bursary scheme was launched I have been actively encouraging other OU staff to apply for it – by promoting it via email and other internal communication channels, and putting up posters across the campus.

Personal/professional development

I remain connected to many of the DigPedLab participants via Twitter, and the time difference between the UK and the US means my day often starts by reading their posts and following their links. Participating in such a challenging (but supportive) ‘summer school’ with innovative and inspiring practitioners has really boosted my confidence in what I have to offer around digital literacies as a TEL professional, as well as dramatically increasing my understanding of the challenges faced by my peers in North American HE institutions. My horizons could not have been expanded in this way without the opportunity provided by the UCISA bursary, which is why I have a tweet encouraging others to apply for it pinned to my Twitter profile.

Interested in finding out more about a UCISA bursary, then visit UCISA Bursary Scheme.

Award winner reflects on the value of a UCISA bursary

Emma Fletcher
Technology Enhanced Learning Advisor
York St John University

 

 

EDUCAUSE 2017 Conference, Philadelphia

Emma Fletcher was funded to attend this event as a 2017 UCISA bursary winner

Receiving a UCISA bursary allowed me to attend the EDUCAUSE annual conference in Philadelphia during November 2017. I believe it has had a number of positive effects on my personal development in higher education, for the directorate I’m a part of, and for colleagues within the university that I work with to support and advise.

Professional development

In terms of benefits to my personal CPD, I chose a number of relevant and useful sessions to attend at the conference. I selected sessions that aligned well with my role (and the University’s foci) to ensure it was a worthwhile experience. Some of the sessions have impacted on my practice at the University, such as the sessions focussing on video and recording academic staff. One of my team’s current projects is the digital transformation of a particular school, which involves recording staff talking about key themes in their modules. I have used some of the suggestions and ideas from the conference to develop these recordings which have been beneficial to the academic staff, along with the students who will be using the videos.

The overall experience and the information I gained from attending Educause has helped me in my own career and I have since applied for a technology enhanced learning (TEL) role at another institution. I used reflections from my time at the conference during the interview process and was successful.

Institution

Prior to attending the conference, the Director of my directorate was extremely positive about my being awarded the bursary and told me that Deputy Vice-Chancellor knew about it and was impressed. After the conference, I was given time during the directorate team meeting to speak about the conference with my colleagues. The team includes our educational developers, who work with academic staff on their teaching and learning. The team showed a real interest in some of the sessions and as a result I have had one to ones with some colleagues within the directorate about the sessions I attended and have shared some of the resources I collected whilst I was there.

I have spoken with my line manager about my experiences at the conference. We discussed the learning spaces and active learning sessions, as the former session was one I was asked to attend. Learning spaces is a particular area of interest, with my line manager overseeing a project at the University involving a redesigned learning space.

I have been able to informally present a number of times to colleagues at the university about some of the sessions I attended that relate to them. Along with the UCISA blogs I produced covering areas such as active learning spaces and universal design for learning (UDL) and learning management systems (LMS), I wrote a separate blog for the University, which highlighted sessions that I thought would be more relevant to the institution such as: learning spaces, universal design for learning and learning management systems, active learning, microlearning and social media, video creation and working with academic staff for technology innovation. When meeting colleagues across the University, I have spoken about the conference or sessions that I feel are relevant to them and hope this has impacted positively on them.

HE IT community

My attendance at the conference has broadened my knowledge and understanding of TEL, particularly from an international context, and allowed me to draw comparisons with the UK sector, and in particular the external factors influencing decisions we make about TEL (for example, Teaching Excellence Framework (TEF), apprenticeships etc.). This has impacted on my interaction, for example when speaking with colleagues across the university. I feel more confident in my knowledge of HE and Technology Enhanced Learning (TEL) (something which has been a steep learning curve after spending most of my career in secondary education) and I believe colleagues have seen the benefits.

I found the scale and programme of the conference made it difficult to connect with other attendees, however I discovered a lot of great people on Twitter and have developed my personal learning network a great deal. It has been particularly interesting to see TEL in an international context and I hope to cement some of the links I made over time.

Interested in finding out more about a UCISA bursary, then visit UCISA Bursary Scheme.

Next steps from a UCISA bursary winner

Marion Malcolm
Business Improvement Team Lead
University of Aberdeen

Inaugural Australasian Lean HE Conference 2017

Marion Malcolm was funded to attend this event as a 2017 UCISA bursary winner

My next steps from attending the Lean HE Conference are to:

  • Engage with Rachael McAssey (Chair of UCISA’s PCMG group) to deliver knowledge exchange and drive forward good practice using Lean methodology
  • Submit a presentation for inclusion at the CISG-PCMG Conference in November 2018 (Glasgow). At the CISG-PCMG conference, UCISA’s Corporate Information Systems Group (CISG) partners with its Project and Change Management Group (PCMG) to provide a joint conference covering all aspects of delivering change in organisations
  • Investigate appropriate Association of University Administrators (AUA) events to showcase Lean
  • Present at the University of Aberdeen’s Digital & Information Services Enlightening Lunch in February
  • Investigate a summer intern for the BI team (to help train future lean champions)
  • Continue to network with delegates that I met (22 new LinkedIn connections)
  • Invited Haley Macdonald (Manager Organisational Capacity), CQ University, Australia, to visit the University of Aberdeen in Spring 2018 to share best practice.

Alongside presenting at the conference, I had a key set of objectives to meet in attending the event, and came away from it with some key learning and a network of new colleagues.

Interested in finding out more about a UCISA bursary, then visit UCISA Bursary Scheme.

Supporting student learning in a digital world – opportunities and obstacles

Beccy Dresden
Senior TEL Designer
Open University

 

 

 

DigPedLab Vancouver 2017 – Day Two

Beccy Dresden was funded to attend this event as a 2017 UCISA bursary winner

For the first half of the afternoon on Day Two of DigPedLab 2017, we had a choice between one of five workshops delivered by the DigPedLab Fellows:

or a lightning talks session.

Three of the five workshops appealed to me, but Leonardo was happy to share the resources used in his, and Penny and Kris were both in my track, so I figured I could pick their brains another time (especially Penny, who is based in the UK), so I went for the lightning talks. These are detailed at the link above, but to save you clicking, I have included the summaries here in italics.

Interdisciplinary Solutions

Michelle Clement, Associate Faculty in the School of Business at Royal Roads University, will offer a talk and case study about how tackling homelessness isn’t a one disciplinary approach. The case study will show how sociology, marketing, mental health and nursing students worked together across disciplines and cultures to better understand homelessness in their community.

I noted the following:

  • Working in multidisciplinary teams, students felt that sharing different perspectives deepened their understanding of the problems.
  • Michelle is now living their experience by participating in the Writing track here!
  • Organising this kind of thing is administratively complicated, but focusing on making it a meaningful experience for students is key.

New Media and Pedagogy

Hannah McGregor, Assistant Professor in Publishing at Simon Fraser University will offer a lightning talk as a provocation: to explore how new media forms (podcasts, social media feeds, etc.) allow pedagogy to take place beyond the university. What would happen if we thought of our role, as academics, to be pedagogy (not research) first? How do forms like the podcast allow us to enact a public-pedagogy-first praxis? How the heck will we convince universities to get on board?

I noted the following:

  • Hannah loves podcasts, but hates the male-dominated maker culture, coding-boot-camps stuff.
  • Maker culture can be too focused on the production of a thing, as opposed to processes, community building, pedagogy, etc. (Is this a male vs female thing?)
  • Where are the women in podcasting? (Hannah referred to an article in Forbes that seems to claim people hate the sound of women’s voices.)

Open Pop Ups

Verena Roberts, Learning Specialist at Rocky View Schools, will discuss open learning networks. From September 2017 to June 2018 she will be connecting learning communities with open learning networks by facilitating serendipitous and planned ‘Open Pop Up’ learning activities with a K-12 contextual lens. She will be completing a pilot version of the ‘Open Pop-ups’ at her school district in the hopes of using the pilot to inform her doctorate research the following year.

I noted the following:

  • Um, what is K-12?! (I Googled it for you: https://en.wikipedia.org/wiki/K–12)
  • We need to keep talking about the differences between OERs and open(ing) learning
  • Stick metaphor – what children see (same with cardboard boxes?) [sorry, I have no idea what I meant by this!]
  • ePortfolios for high school students – not résumé building, but creating relationships and apprenticeships
  • Verena gave a couple of examples of her open pop-ups:

– Kindness ninjas – promoting sharing behaviours among children in underprivileged area

– Assembling diverse groups of students.

Daagu

Carolyn Steele, Career Development Coordinator at York University, Toronto, will discuss Daagu. Daagu is an online platform that offers holistic and collaborative eLearning opportunities to students. Developed at York University in Toronto, Daagu is designed to promote student choice and engagement, community dialogue and meaningful application of conceptual content. It’s very much a self-directed way of learning. This session will introduce Daagu and provide information on how to learn more.

I noted the following:

  • Carolyn has been working in blended classes for the last 5 years, and teaches 7–10pm – she tries to end at 8.30/9pm so the rest – the reflection part of the learning, mainly – can be done online. [This interested me because some Open University (OU) students complain about the timing of synchronous online teaching events.]
  • Daagu was developed for the nursing programme at York.
  • To me, students’ posts look like a combo of Pinterest and OpenStudio [an OU collaboration tool]
  • Students could provide emotional feedback, but they’re very resistant to doing that.
  • Quality vs quantity of posts? Assessing/grading that? How do you create a rubric for that?

Overcoming Digital Obstacles

Christina Chavez-Reyes, Professor in the College of Education and Integrative Studies at Cal Poly Pomona (California State Polytechnic University, Pomona) will discuss digital obstacles to learning and teaching. In her teaching, she has discovered college students’ fear of the digital domain (distraction and breach of privacy) impedes their use of and ability at digital media, particularly social media, to become 21st-century college-educated citizens and professionals. This circumstance undermines the concept of students as ‘digital natives’ and begs the question how colleges can better prepare students with the necessary digital skills and knowledge of the digital domain. An added element is college faculty’s resistance to develop their digital skills to incorporate tech appropriately in classrooms. These converging factors create an equity crisis for first gen college and low-income students (perhaps all students) who likely do not readily have available social and cultural capital in their homes and communities to supplement the lack of learning in college. Many will earn a degree without a model of professional and civic engagement for the digital age.

I noted the following:

  • Christina is a Faculty member plus department chair. She feels working class at heart and, being in a new leadership position, has to play two different roles/apply two different lenses.
  • Social mobility for its students is a key achievement of her institution.
  • The focus is on educating students to undo inequalities and inequities when they become educators.
  • Use of social media: 30% like it, 60% fear it as a distraction, and 10% have privacy concerns
  • Risks are real – going online involves a third party, and creates a ‘non-rival, non-excludable good’
  • To sustain democracy, there needs to be a clear and protected boundaries between civil society and markets
  • Empowerment—intention—confidence is a key continuum.

How Christina described her students really chimed with the challenges I know many OU students faced – demographically they are quite similar, I think, which was interesting, as my impression was that many of the other participants work with students who more closely resemble the UK stereotype of undergraduates than OU students do.

Net Neutrality

Brian Weston, Director of Distance and Accelerated Learning at College of the Canyons will discuss strategies for keeping information accessible for online education.

The main thing I noted from Brian’s presentation was his question ‘What happens if students don’t have top-tier internet access?’. This is a problem that many OU students in rural/remote parts of the UK still face – contrary to government claims of widespread high-speed broadband availability!

Interested in finding out more about a UCISA bursary, then visit UCISA Bursary Scheme.

UCISA bursary winner presents at Lean in Higher Education conference

Marion Malcolm
Business Improvement Team Lead
University of Aberdeen

Australasian Lean HE Conference 2017, Macquarie University, NSW, Australia

Marion Malcolm was funded to attend this event as a 2017 UCISA bursary winner

The aim of my presentation, ‘Lean Training to Lean Projects’ (2.56MB) at the Australasian Lean HE Conference was to show why Business Improvement teams need to change their model of working during organisational change to ensure that they continue to deliver good lean practice in a relevant way. The Business Improvement (BI) Team at the University of Aberdeen in its initial stages were involved in a significant number of initiatives across the organisation. However, as the university entered a period of restructuring, it experienced a change in people’s availability and motivation to be involved in non-strategic initiatives.

The presentation summarised how the BI team at University of Aberdeen has used Lean training to train and support project teams on strategic programmes as well as kick-start other business improvement initiatives. As part of the presentation, I highlighted case studies to show the journey from the training to the project development and implementation e.g. Student Recruitment and Admissions (SRAS) have undertaken reviews of their key processes and have made changes:

  • to enhance the enquirer/applicant experience
  • to achieve better integration with other sections in the university (reducing duplication etc.)
  • to consolidate IT systems when various systems were used previously, allowing for much better planning and reporting, amongst other benefits.

Delegates’ feedback was that they found the practical examples in the session helpful and came away with some useful ideas on how to train across their organisations, and how to make Lean stick.

A wide variety of interesting and useful speaker talks from the conference are available here.

I had a key set of conference objectives to meet in attending the conference, and came away with some key learning from the event. I will be blogging further about my intended next steps following what I learnt at the conference.

Interested in finding out more about a UCISA bursary, then visit UCISA Bursary Scheme.

UCISA bursary helps award winner advocate for lecture capture

Ed Stout
Support Services Manager
Leeds Beckett University

 

EUNIS 2017 Conference, Münster, Germany

Ed Stout was funded to attend this event as a 2017 UCISA bursary winner

Having been very fortunate to be selected for a UCISA bursary in 2017, I was delighted to have had the opportunity to attend EUNIS17 in Münster, Germany. The event is a very well attended European conference and I quickly noted that there were only a select few delegates representing institutions from the UK. This offered me a valuable opportunity to network with peers from across Europe and obtain some positive insights into Higher Education in other European institutions. A key discussion point that particularly sparked my professional interest surrounded a session entitled “Panopto: Using Video to Enhance Informal, Formal and Blended Learning Approaches” presented by Denis Staskewitsch highlighting the use of video in academic delivery. Whilst currently, we at Leeds Beckett University offer an ‘opt in’ service for lecture capture using Panopto video platform, this currently does not include video capture. The session was primarily attended by peers from Scandinavian HE institutions where their strategy appears to fully support the use of video for lecture capture and delivery. The benefits were thoroughly discussed and I took a lot from the level of delegate engagement during this session.

Since returning to the UK, I have been keen to promote the benefits of video capture realised in other institutions by seeking conversations and/or meetings with key influencers within my home institution. I hope to positively influence change for our students and encourage the benefits that were so enthusiastically highlighted by peer institutions. Whilst these conversations have been very positive, there is still more to be done before video lecture capture becomes a standard within Leeds Beckett University. I am however, encouraged that select technical and academic colleagues are now more positive about the potential of video enhanced lecture capture/delivery and the fact that I am helping to shape discussion around future university strategy is highly satisfying.

Following my attendance at EUNIS17, I returned to Leeds Beckett University to report lessons learnt to colleagues and team members through our IT Services Weekly Management meetings and more localised team meetings along with many related, ad hoc discussions. In preparation and application for the UCISA bursary, I had committed to ensuring that I share the knowledge and key elements learnt with both colleagues and the wider UCISA community. I therefore decided that one of the best ways to communicate and indeed remember the diverse range of sessions was to actively blog about my experiences during the conference. My blog posts can also be found at http://www.edstout.co.uk/blog/. I found that blogging was not only good for sharing my thoughts and opinions of the conference topics but also really helped to cement my understanding of the discussion points. My blog was circulated via a departmental report to colleagues across IT Services at Leeds Beckett University and this furthered interest from some colleagues who read it and wished to understand more about specific topics. Additionally, within our department we formally review and report back to a Development Panel on our experiences on any training, conference or event that we attend, to ensure that we maximise any future benefit for both departmental personnel and financial resource.  I had encouraged a member of my team to also apply for a UCISA bursary for the SCHOMS conference which he went on to thoroughly enjoy and I continue to encourage colleagues to apply for the new bursary round.

Whilst in Münster at the conference, I found it really easy and enjoyable to network with other IT professionals from a diverse range of European institutions. The event was set up in such a way that there were plenty of opportunity to meet and discuss common interests with peers both within formal and informal surroundings. Most of the delegates were very forthcoming in conversations and the beauty of HE sector sharing was prominent in almost all interactions. I found it highly enjoyable to discuss professional similarities and differences with others and came away from my four day experience with an enhanced enthusiasm for potential technical solutions to common challenges within our sector. I made a few contacts from my attendance at EUNIS17 and it was interesting to learn how our home institutions are confronting comparable challenges.

As one of my next steps after the conference, I have been in contact with another bursary winner, Ben Sleeman, from the University of Greenwich. Ben has blogged about his visit to the AETM conference in Australia and about visits to a number of Melbourne universities, including Deakin University. At Deakin he interviewed, using Panopto, the Senior Audio Visual Engineer and Tech Lead in the eSolution team about a range of the university’s AV solutions, which may help areas of focus at Leeds Beckett.

In addition to my advocacy of further developing our Panopto lecture capture service at Leeds Beckett, I also took away the importance of identifying key strategies to enhance our digital transformation in order to stay competitive within the sector. I heard great evidence of how digital assessments are helping to improve both student and academic satisfaction particularly in Scandinavian universities both through the “Inspera: Digital Assessment in Norway – A Case Study from the University of Bergen” presentation by Sofie Emmertsen and associated conversations. I therefore intend to keep abreast of opportunities within this area that would enhance our technical delivery to the student experience at Leeds Beckett University.

Interested in finding out more about a UCISA bursary, then visit UCISA Bursary Scheme.